Kre-o Replacement Parts

[Grimlock4Prime]

I was putting my large Prime together tonight and I noticed he was missing a few pieces. A couple are simply the wrong colour and others are missing altogether. I seem to recall hearing that you can order replacement parts so I was looking at Hasbro's website. The American site has a nice PDF form you can fill out and mail in but the Canadian site is less than helpful.

Has anyone else actually order pieces and familiar with the process?

[Tekkamanraiden]

You can try the email section on this page. I haven't used it for Kreo but I have used it for regular transformers. They usually take a day or two to respond.

http://www.hasbro.com/en_CA/customer-service/

[sideswipe88]

Try to go to chat, I got my answer instantly besides the fact the person had to go find out the answer. (Can canadian residents get the free kreo t-shirt, no we can't)

[Whisky Tango Foxtrot]

If all else fails, there's a Danish company that sells some very similar construction blocks (can't recall the name; something beginning with "L".) You can probably find the pieces you need in one of their sets.

[Quanza]

Depending on what's easier, I'd just exchange the set and get a new one, or if it's past the return date, buy a new one, then return your old one. Shifty maybe, but'll be a lot faster then shippiing the items back and forth to hasbro.

[razin]

this is why I like megabloks. We've replaced sooooo many things, no questions asked. Nice easy process, arrives within 2 weeks.

[rego00123]

the kre-o website has an actual form for people to fill out and request missing parts for the specific sets.

go through it

EDIT: nvm it sends you to the hasbro page with no option to select kre-o parts, just board game pieces. what a useless function

[sideswipe88]

There's this but I dunno if it works for Canadian residents
http://www.hasbro.com/common/documents/6d0a17b55056900b100f781b9c2c69e3/8FC9C8205056900B10B9519723D8D7E6.pdf