Cybertron.CA - Canadian Transformers News and Discussion
Go Back   Cybertron.CA - Canadian Transformers News and Discussion > Transformers Discussion > Transformers General Discussion

Reply
 
Thread Tools
Old 05-16-2021, 01:52 PM   #2011
evenstaves
you renegade maverick
evenstaves's Avatar
Join Date: Mar 2017
Location: les Milles Isles
Posts: 3,772
Re: ToysRUs.ca Transformers Sightings and discussion

Quote:
Originally Posted by Grayfox View Post
Not to mention store employees looking up the website for stock info. That's not helping anyone.
I will always be appalled by this, when it happened to me
evenstaves is offline   Reply With Quote
Old 05-16-2021, 02:57 PM   #2012
BeeTrain
Beasty
Join Date: Nov 2020
Location: Montreal
Posts: 357
Re: ToysRUs.ca Transformers Sightings and discussion

HomeDepot.ca and CandianTire.ca both run on SAP Commerce (Hybris). Rona runs on HCL Commerce (formerly IBM Websphere). The platform does make a difference.
BeeTrain is offline   Reply With Quote
Old 05-16-2021, 04:28 PM   #2013
RNSrobot
No I'm... doesn't.
RNSrobot's Ebay Auctions
Join Date: Aug 2008
Location: Fraser Valley
Posts: 4,331
Re: ToysRUs.ca Transformers Sightings and discussion

Quote:
Originally Posted by evenstaves View Post
I will always be appalled by this, when it happened to me
Which is also strange. I've seen them if they have the sku pop it into a different system. Y'know, looks like Dos or a dedicated software. Theycan look up in transit, at other stores, etc. None of that is on the website.
__________________
FEEDBACK THREAD
http://www.cybertron.ca/boards/showthread.php?t=47050

"YOU WIN AGAIN, GRAVITY!"
RNSrobot is offline   Reply With Quote
Old 05-16-2021, 07:51 PM   #2014
MapleMegatron
Canadian Slag
Join Date: Aug 2016
Location: Canada
Posts: 3,454
Re: ToysRUs.ca Transformers Sightings and discussion

Quote:
Originally Posted by RNSrobot View Post
Which is also strange. I've seen them if they have the sku pop it into a different system. Y'know, looks like Dos or a dedicated software. Theycan look up in transit, at other stores, etc. None of that is on the website.

Yeah, I too have no clue why the website is their go to.
MapleMegatron is offline   Reply With Quote
Old 05-16-2021, 11:18 PM   #2015
delrue
Crossover
delrue's Avatar
Join Date: Sep 2020
Location: SK
Posts: 1,410
Re: ToysRUs.ca Transformers Sightings and discussion

Quote:
Originally Posted by MapleMegatron View Post
Yeah, I too have no clue why the website is their go to.
They're not paid enough to give a shit.
delrue is offline   Reply With Quote
Old 05-17-2021, 07:15 AM   #2016
steamwhistle
Crossover
steamwhistle's Avatar
Join Date: Oct 2012
Location: Niagara, Ontario
Posts: 1,429
Re: ToysRUs.ca Transformers Sightings and discussion

I believe in Fall, 2019 TRU changed their system.

I remember going into one looking for the Siege Refraktor 3-pack and the agent at Customer Service complaining about the new system they had to use. The agent asked another associate who I believe opened up the old system and quickly found the refraktor pack and knew exactly where in the store it was -- (in a to-be-shelved pile) -- as they jadn't yet gotten around to putting it up on the shelf.

I remember years prior, around the MP-10 release period, when I had asked at 2 different stores about inventory, they had used something which looked DOS-based, out of the 1980s. Ancient, but effective, and they were able to quickly see how many they should have in-store, or were receiving, and people who had called requesting to reserve items. Lucky me, when I acquired MP10, the agent did not care much for the people who tried to reserve (multiples).
__________________
.
.
"Reach for the stars, but never leave your friends."
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Feedback thread: http://www.cybertron.ca/boards/showt...t=steamwhistle

Last edited by steamwhistle; 05-17-2021 at 07:18 AM.
steamwhistle is offline   Reply With Quote
Old 05-17-2021, 11:11 AM   #2017
MilanX3
Nexus Maximus
Join Date: Sep 2014
Location: Ontario
Posts: 2,047
Re: ToysRUs.ca Transformers Sightings and discussion

Yes, with their new updates, they also completely blocked me out of orders to my POBOX, not that it worked before, but now have no where to put orders as most TFs are never put for store pickup and unless its SS Crowbar.
MilanX3 is offline   Reply With Quote
Old 05-17-2021, 02:57 PM   #2018
delrue
Crossover
delrue's Avatar
Join Date: Sep 2020
Location: SK
Posts: 1,410
Re: ToysRUs.ca Transformers Sightings and discussion

Quote:
Originally Posted by MilanX3 View Post
Yes, with their new updates, they also completely blocked me out of orders to my POBOX, not that it worked before, but now have no where to put orders as most TFs are never put for store pickup and unless its SS Crowbar.
If you trust the people at your post office enough to know you and know your address, you can still get stuff shipped to a PO Box. I had something shipped to my street address, and the people at the post office knowing who I was just put it in my box.


I really don't understand why TRU do this when if you're in a rural location, you're going to get shipped with Canada Post regardless.
delrue is offline   Reply With Quote
Old 05-17-2021, 04:27 PM   #2019
theoneyouknowleast
Classic
theoneyouknowleast's Avatar
Join Date: Oct 2011
Location: Mississauga ON
Posts: 1,387
Re: ToysRUs.ca Transformers Sightings and discussion

TRU's system sucks, and the employees at the warehouse do not error check.

I use Canada Posts FlexDelivery which is a free PO box, and in the past shipped my packages from TRU to my FlexDelivery Address. The system still has my PO Box in my profile, which I tried shipping too last year (before I realized I can not anymore) and they shipped it via FedEx.

Neither the TRU system or FedEX caught the error until the package was on the truck, and FedEX called me asking what to do since they can not deliver to a PO.
__________________

My Sales Thread
My Wanted Thread
My Feedback Thread


Looking For: Nothing Right Now
theoneyouknowleast is offline   Reply With Quote
Old 05-17-2021, 04:32 PM   #2020
Philtastic
Beasty
Join Date: Jan 2021
Location: Montreal
Posts: 368
Re: ToysRUs.ca Transformers Sightings and discussion

Quote:
Originally Posted by theoneyouknowleast View Post
TRU's system sucks, and the employees at the warehouse do not error check.

I use Canada Posts FlexDelivery which is a free PO box, and in the past shipped my packages from TRU to my FlexDelivery Address. The system still has my PO Box in my profile, which I tried shipping too last year (before I realized I can not anymore) and they shipped it via FedEx.

Neither the TRU system or FedEX caught the error until the package was on the truck, and FedEX called me asking what to do since they can not deliver to a PO.
Sounds like you don't check errors, either…

And no, of course they don't check. A machine spits out a label, and a guy making minimum wage slaps it on a box, and puts it in a truck.

My apartment number got left off the label once, through no fault of my own, so Canada Post returned it to sender, and I got screwed. At least you got a phone call to sort it out.
Philtastic is offline   Reply With Quote
Reply

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Transformers Shopping







Donate to Cybertron.ca
Donations keep this site running, thanks for your support. More details here.

Powered by vBadvanced CMPS v3.2.3

All times are GMT -4. The time now is 01:27 AM.



Powered by vBulletin® Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.