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Old 11-19-2021, 08:42 AM   #2491
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Re: ToysRUs.ca Transformers Sightings and discussion

So I bought Origin Bumblebee two weeks ago, would TRU be able to adjust the price for the sale?
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Old 11-19-2021, 12:40 PM   #2492
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Re: ToysRUs.ca Transformers Sightings and discussion

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Originally Posted by Grayfox View Post
So I bought Origin Bumblebee two weeks ago, would TRU be able to adjust the price for the sale?
Yes.
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Old 11-19-2021, 12:50 PM   #2493
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Re: ToysRUs.ca Transformers Sightings and discussion

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So I bought Origin Bumblebee two weeks ago, would TRU be able to adjust the price for the sale?
If you bought online you can message them on their live chat or social media
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Old 11-19-2021, 12:57 PM   #2494
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Re: ToysRUs.ca Transformers Sightings and discussion

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Yes.
How long is the TRU price adjust period?
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Old 11-19-2021, 01:02 PM   #2495
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Re: ToysRUs.ca Transformers Sightings and discussion

ive been told 30 days by one. another told me 90 days, possibly with R Club?

back in August I spent hundreds on Joe stuff, then a 20% sale hit, went in store with receipts and got $90 back on my credit card on the spot. Purchases were from 3 locations as well.

One of my purchases was 31 days since purchase and I still got it.

I also recall the CS saying the price match applies to prices ending in .99 only.

I get the feeling that the person helping you will dictate terms in that moment unfortunately.
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Old 11-19-2021, 01:04 PM   #2496
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Re: ToysRUs.ca Transformers Sightings and discussion

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Originally Posted by UsernamePrime View Post
ive been told 30 days by one. another told me 90 days, possibly with R Club?.
Yup, 90 days with their club card. Cuz you have 90 days to return too.
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Old 11-19-2021, 01:09 PM   #2497
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Re: ToysRUs.ca Transformers Sightings and discussion

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Originally Posted by xueyue2 View Post
How long is the TRU price adjust period?
Price adjustment 30 days

Return window 30 days

Return window with R Card 90 days

So, as stated above, if you are beyond that 30 day window and the toy is still in stock, you can just repurchase it and return it using your other receipt (if you are an R Club holder).

Quote:
Originally Posted by UsernamePrime View Post
I get the feeling that the person helping you will dictate terms in that moment unfortunately.
The terms are clear but there can be lenience given to you. There are no blockers in their system.

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Originally Posted by RocketGTR View Post
Yup, 90 days with their club card. Cuz you have 90 days to return too.
No, price match is still 30 days with R card, officially. Only returns are 90 days, hence the workaround mentionned above.
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Old 11-19-2021, 01:28 PM   #2498
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Re: ToysRUs.ca Transformers Sightings and discussion

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Originally Posted by MapleMegatron View Post
Price adjustment 30 days

Return window 30 days

Return window with R Card 90 days

So, as stated above, if you are beyond that 30 day window and the toy is still in stock, you can just repurchase it and return it using your other receipt (if you are an R Club holder).



The terms are clear but there can be lenience given to you. There are no blockers in their system.



No, price match is still 30 days with R card, officially. Only returns are 90 days, hence the workaround mentionned above.



thank you guys!
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Old 11-19-2021, 01:28 PM   #2499
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Re: ToysRUs.ca Transformers Sightings and discussion

I've had no issues price adjusting after 30 days. Cuz I mean you can just return it and then repurchase it on the spot. But I guess YMMV.
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Old 11-19-2021, 01:56 PM   #2500
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Re: ToysRUs.ca Transformers Sightings and discussion

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Originally Posted by RocketGTR View Post
I've had no issues price adjusting after 30 days. Cuz I mean you can just return it and then repurchase it on the spot. But I guess YMMV.
Yup, some let you (cause it's logical) but some wont.
Especially if the item is no longer in stock.
Officially, the price adjustment period is 30 days.
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