GameStop.ca (formerly EB Games) Transformers Sightings and discussion

[ProfessorMenasor]

Originally Posted by kirbenvost

In the livestream they mentioned some preorders would be available later in the month. Maybe the deluxe preorders are being held back in Canada until then?

You could be right as they aren?t available until summer anyways.

Just wierd as the rest was available. I think we all just want an answer lol

[Goaliebot]

Just got a call to come pick up my online-preordered-for-in-store-pickup ROTB Leader Scourge.

[RansakWORK]

So i contacted Gamestop customer service and talked to them about the deluxes. They said that they would like investigate this with the purchasing team and requested I send a list of the figures still left to be posted. Got their email and sent them the 3 figure list. Let people know what they say.

[TriBlurr]

Originally Posted by RansakWORK

So i contacted Gamestop customer service and talked to them about the deluxes. They said that they would like investigate this with the purchasing team and requested I send a list of the figures still left to be posted. Got their email and sent them the 3 figure list. Let people know what they say.

I sent an email to thier customer service today as well about the deluxes. I will also update when I hear something.

[RansakWORK]

Ok got bad news...

This was the email I got... it looks like Hasbro's financial problems are extending into distribution to countries other than the US.

I've been informed that unfortunately, GameStop Canada (and, by the sounds of it, Hasbro Canada in general) will not be moving forward with this wave of figures. I apologize for the inconvenience!

If you have any further questions, please don't hesitate to reach out to us again!
Regards,
The GameStop Canada Customer Service Team

[Magnimus]

Originally Posted by RansakWORK

Ok got bad news...

This was the email I got... it looks like Hasbro's financial problems are extending into distribution to countries other than the US.

I've been informed that unfortunately, GameStop Canada (and, by the sounds of it, Hasbro Canada in general) will not be moving forward with this wave of figures. I apologize for the inconvenience!

If you have any further questions, please don't hesitate to reach out to us again!
Regards,
The GameStop Canada Customer Service Team

Wow. That’s really terrible.

[RNSrobot]

Originally Posted by RansakWORK

Ok got bad news...

This was the email I got... it looks like Hasbro's financial problems are extending into distribution to countries other than the US.

I've been informed that unfortunately, GameStop Canada (and, by the sounds of it, Hasbro Canada in general) will not be moving forward with this wave of figures. I apologize for the inconvenience!

If you have any further questions, please don't hesitate to reach out to us again!
Regards,
The GameStop Canada Customer Service Team

What financial problems?

Otherwise tho yeah this sucks

[RansakWORK]

more info relayed...

The wording from the buyers was that Hasbro Canada wasn't moving forward with "this wave". No idea if that will be a pattern going forward, or if it was just a one-off. If, in fact, this was a decision made by Hasbro themselves, we likely won't know for sure until the next few waves are announced and we see what the corresponding decision ends up being. I'm so sorry for the bad news!
Regards,
The GameStop Canada Customer Service Team


Start spamming hasbro twitter asking wtf is going on.

[Wheelwave]

I wonder if this will also effect A3U, Toysnowman or any other Canadian toy retailers.

[delrue]

Originally Posted by Wheelwave

I wonder if this will also effect A3U, Toysnowman or any other Canadian toy retailers.

Some of those stores have American distributors so they should get theirs in. Definitely glad I just pre-ordered early from TSM instead of waiting.