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Originally Posted by Dark Rage
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It would be good for any of you that have lost money completely in part or in full to make your complaints known to Toronto Star media. Also, if you felt verbally abused, share your experience with them as well with documented examples.
There is also Consumer Alerts via CTV news out of Toronto, a reporter named Pat Foran have been dealing with these issues for many years. He can be written to at
alert@ctv.ca. You can also inquire with him what the best approach might be towards these issues.
If you feel you have been the victim of fraud as well, and in the event you had money taken without the sales contract being fulfilled, this should be mentioned when you speak with Paypal and your CC company, even if past their time for filing. For many crimes in Canada there is no time limit, and those companies should respect that if the issue is money being taken and you being ignored, and not just a misunderstanding with a seller. You might want to ask the police for help in registering this information.
Consumer Protection agencies from the Federal Govt or Provinces might not have the legal teeth to pursue an action as often it is not fraud or criminal cases they can help with, but issues around buyer beware situations. With most companies a misrepresented contract of sale is a civil court matter, what you seek in small claims, and they often will not help beyond directing you to the right place.
Since money being taken might constitute a crime if never rectified, fraud is a Criminal Code offence, you might wish to also contact the Toronto Police Services Financial Crimes Unit and ask for guidance:
http://www.torontopolice.on.ca/financialcrimes/
Considering the attention he has received from those at TorStar, this issue will surely affect alot more people. I have not had any significant issues with him myself, but if you feel you have and you have outright lost money or feel he has been abusive in the process of seeking justice, make it known.