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07-14-2021, 02:49 PM
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#2111
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Re: ToysRUs.ca Transformers Sightings and discussion
Quote:
Originally Posted by Digibasherx
pretty sure they'll tell you they can't issue coupons but will give you a 10% discount in the next 30 days or something.
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That would be useless. I have a bunch of those for all the other items they canceled on me
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07-14-2021, 02:51 PM
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#2112
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Re: ToysRUs.ca Transformers Sightings and discussion
did your toys r us preorder Generations Selects Voyager WFC-GS24 Ramjet canceled?
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07-14-2021, 03:02 PM
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#2113
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Re: ToysRUs.ca Transformers Sightings and discussion
Quote:
Originally Posted by bqpetn
did your toys r us preorder Generations Selects Voyager WFC-GS24 Ramjet canceled?
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Never ordered that.
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07-14-2021, 05:18 PM
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#2114
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Re: ToysRUs.ca Transformers Sightings and discussion
Just got the Rodimus cancellation.
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07-14-2021, 05:19 PM
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#2115
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Re: ToysRUs.ca Transformers Sightings and discussion
Just got this email from Toys R US .... ugh ... at least looks like they will honor the price when it arrives.
Quote:
Thank you for ordering from Toys“R”Us Canada. We’re reaching out to you in regard to your pre sale Order # xxxx for the Transformers Generations War for Cybertron: Kingdom Commander WFC-K29 Rodimus Prime. Due to a system error outside of our control, we regret to inform you that you will be receiving a cancelation email within the next 48 hours. The good news is that we are still able to honour the terms of this presell if you are interested. Once the product arrives at our Stores, we will be in touch to offer you an opportunity to re-purchase. Please note that due to a manufacturer delay, your item will not be arriving until late August. We will be in touch with you at that time.
If you prefer to keep this order cancelled, please let us know by replying to this email and we will remove you from our list.
We sincerely apologize for this inconvenience. If you have any further questions, please reply to this email.
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07-14-2021, 05:21 PM
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#2116
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Re: ToysRUs.ca Transformers Sightings and discussion
Did any of you actually read the email?
They are going to honour your preorder once they get the product in August! READ THE EMAIL!
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07-14-2021, 05:25 PM
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#2117
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Re: ToysRUs.ca Transformers Sightings and discussion
Quote:
Originally Posted by theoneyouknowleast
Just got this email from Toys R US .... ugh ... at least looks like they will honor the price when it arrives.
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Same
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07-14-2021, 05:29 PM
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#2118
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Re: ToysRUs.ca Transformers Sightings and discussion
They will honor the price but will the store get enough stock.. and will they remember to actually call you?
They should just leave the order in the system and fulfill it when stock arrives even if its late.
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07-14-2021, 05:51 PM
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#2119
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Re: ToysRUs.ca Transformers Sightings and discussion
Got the email as well. If I ever see it in-store, I'll jist show them the email and my order details. Not sure they'll actually get in touch.
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07-14-2021, 05:54 PM
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#2120
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Re: ToysRUs.ca Transformers Sightings and discussion
Quote:
Originally Posted by Yonoid
They will honor the price but will the store get enough stock.. and will they remember to actually call you?
They should just leave the order in the system and fulfill it when stock arrives even if its late.
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yes, this
why go through the trouble of cancelling, then tell me in a follow up email that they will honour the order. Just send a “this item is delayed, goodbye” msg
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