ToysRUs.ca Transformers Sightings and discussion

[delrue]

Originally Posted by Harry Prime

Sorry for this non-TRU post, but there is no online EB Games thread that I know of, but I figured this is related to online purchases in general. I just got Autobot Ark today. The box was nowhere near the size that TRU shipped it in.



An FYI to any EB Games Edge Card holders, remember to bring your packing slip back to an EB Games store to get your discounted price.


Also, a bit of a warning to those who have yet to get him. When I was sliding him out of the box, I thought I had the front facing me, but did not and the figure just fell right out of the packing. He is not secured in the box. Thankfully nothing broke, I should have done it on a table and not sitting in a chair.


Lastly, I got the Blackarachnia card with him, which card did ya'll get?

The ebgames thread is right below this thread on the main page at the time of this post.

[Harry Prime]

Originally Posted by delrue

The ebgames thread is right below this thread on the main page at the time of this post.

Bookmarked.... thank you!

[neevnav]

Originally Posted by Yonoid

I spoke to TRU in regards to how they are handling the cancelled pre orders and what their process will be:

Thank-you for your email and for understanding. When the item(s) becomes available, the product(s) will be secured for you exclusively unless you are not interested in purchasing the items. There is an allotted inventory for those who placed an order and had their orders cancelled. Your local store will have someone reach out to you to make the appropriate arrangements in regards to payment and how to obtain your item(s).

This is exactly what happened recently with some Star Wars figures. And sure enough TRU came through.

[MapleMegatron]

Originally Posted by neevnav

This is exactly what happened recently with some Star Wars figures. And sure enough TRU came through.

Did they contact by phone or email?

[Grayfox]

Originally Posted by MapleMegatron

Did they contact by phone or email?

And if I don't have a local store? Who reaches out to me then?

[RocketGTR]

Originally Posted by MapleMegatron

Did they contact by phone or email?

People were getting calls by phone.

[MichaelQuach]

MPM Prime just got cancelled, really? That's the third item I've had cancelled... oh well

[Socko76]

Received my cancelation notice for Movie Masterpiece Prime today. Said I can get it in store for the same price I bought it at when it arrives later in August.

Are all TF pre-orders messed up regardless of where you buy it?

[RocketGTR]

Gotta wonder if this is a sign of troubled times for TRU in general. Can't afford to subsidize the free shipping anymore so sending these cancellation emails and then forwarding to stores with their general inventory to save money.

[evenstaves]

Originally Posted by RocketGTR

Gotta wonder if this is a sign of troubled times for TRU in general

If (the state of their website) and (the discontinuation of the Wonderful Winter Savings/Sensational Summer Savings coupons) weren't already

"we simply can't afford to do those things anymore, please understand"