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Old 05-15-2021, 03:10 PM   #2001
Whisky Tango Foxtrot
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Re: ToysRUs.ca Transformers Sightings and discussion

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Originally Posted by Grayfox View Post
Would it kill TRU to put the wave 1 Kingdom deluxes up on their website? Why wouldnt they have stock when every other chain does...
I saw Airrazor in a TRU myself before the latest lockdown, so they definitely had them in stock.
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Old 05-15-2021, 09:40 PM   #2002
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Re: ToysRUs.ca Transformers Sightings and discussion

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Originally Posted by Grayfox View Post
Would it kill TRU to put the wave 1 Kingdom deluxes up on their website? Why wouldnt they have stock when every other chain does...

Just buy them on the Walmart site while you still can.
What I'm wondering is where is all that Canadian stock of SS 86 deluxes
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Old 05-15-2021, 10:15 PM   #2003
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Re: ToysRUs.ca Transformers Sightings and discussion

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Originally Posted by MapleMegatron View Post
Just buy them on the Walmart site while you still can.
What I'm wondering is where is all that Canadian stock of SS 86 deluxes
Oh yeah, I'm not too worried about being able to get them since both WalMart.ca and amazon have them on hand.

I was mostly just pointing out another example of how crappy TRU's website and it's management are
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Old 05-15-2021, 11:22 PM   #2004
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Re: ToysRUs.ca Transformers Sightings and discussion

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Originally Posted by Grayfox View Post
Oh yeah, I'm not too worried about being able to get them since both WalMart.ca and amazon have them on hand.

I was mostly just pointing out another example of how crappy TRU's website and it's management are
I dont think its related to their website or managment. They simply never got their shipment from Hasbro.
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Old 05-16-2021, 11:54 AM   #2005
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Re: ToysRUs.ca Transformers Sightings and discussion

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Originally Posted by MapleMegatron View Post
I dont think its related to their website or managment. They simply never got their shipment from Hasbro.
It's entirely possible and that would explain it, yes.

I still say the website is crap though
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Old 05-16-2021, 11:55 AM   #2006
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Re: ToysRUs.ca Transformers Sightings and discussion

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Originally Posted by MapleMegatron View Post
I dont think its related to their website or managment. They simply never got their shipment from Hasbro.
When you consider how many times I will find something in store that doesn't show at all on the site OR shows as out of stock...

Well, I tend to go more with someone screwing up somewhere and it was never this bad until the site's revamp.
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Old 05-16-2021, 11:57 AM   #2007
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Re: ToysRUs.ca Transformers Sightings and discussion

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Originally Posted by imfallenangel View Post
When you consider how many times I will find something in store that doesn't show at all on the site OR shows as out of stock...

Well, I tend to go more with someone screwing up somewhere and it was never this bad until the site's revamp.
Not to mention store employees looking up the website for stock info. That's not helping anyone.
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Old 05-16-2021, 12:17 PM   #2008
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Re: ToysRUs.ca Transformers Sightings and discussion

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Originally Posted by imfallenangel View Post
When you consider how many times I will find something in store that doesn't show at all on the site OR shows as out of stock...

Well, I tend to go more with someone screwing up somewhere and it was never this bad until the site's revamp.
It basically their implementation of Salesforce Commerce / Demandware. It's not using the same inventory record as the retail system.
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Old 05-16-2021, 12:26 PM   #2009
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Re: ToysRUs.ca Transformers Sightings and discussion

Most stores will do phone orders, I picked up a ss86 scourge for someone.
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Old 05-16-2021, 12:47 PM   #2010
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Re: ToysRUs.ca Transformers Sightings and discussion

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It basically their implementation of Salesforce Commerce / Demandware. It's not using the same inventory record as the retail system.
Well if Canadian Tire can have a half-baked system that has been fairly reliable in my experience, it would have been easy enough for TrU to go in talks with CT to see if they could share/buy their platform.

Instead, they have a barely functioning site that's probably either costing them too much to fix, or they don't mind killing their business from all the lost online sales.

CT could be substitute by a number of others, like Home depot, Rona, etc. that all have "live" update on stock, both online and in-store.
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