Quote:
Originally Posted by evenstaves
I don't have a high opinion of DHL
Read an article a while back about them charging "hidden/undeclared" fees after they already have your package in-hand
Then later, it happened to me!
Ordered an item from Mandarake, DHL shipping only (to Canada)
Figured I'd give it a spin see how it goes
shipping almost doubled the cost of the item upfront (grumble)
But it ships, and I follow the tracking as it clears JPN and arrives NA
Later on get an email from DHL "u have to pay us $34 as well"
Like what? Grinds my gears that they only say that once they have it, so you got (what) no choice but pay?
Their emails say it for "customs/duties", but read the article man:
https://www.cbc.ca/news/gopublic/dhl...fees-1.5935236 |
I just want to know how MUCH so I can make a decision. How much of that $34 was tax? How much of it was a % of your item value?
Quote:
Originally Posted by nuropa
they all charge customs clearance fees . Canada Post will charge you $10 for customs declaration but there is a chance your item won't be checked by customs if value is on the low side. all others will declare on your behalf and charge the clearance fee + tax & duty. if you order small value items, make sure it's using EMS or post service instead. you will get dinged otherwise. nothing shocking about that article but someone who didn't research international shipping and costs beforehand.
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You already admit that they DON'T all charge customs clearance fees, because as you say, they don't always check.
My understanding was that the non-governmental shipping services like UPS, FedEx, and DHL ALWAYS charged this, but now I'm not sure.
Also currently during the pandemic we have fewer shipping options, so it's not always a choice. I just wish I could always be informed on what the final amount would be.
Quote:
Originally Posted by evenstaves
Yeah I usually go EMS or SAL from Mandy orders, only ever paid extra for a higher/better shipper that one time when I got an LG-EX Metroplex
Everything else has always arrived eventually, never lost a fig yet
That why this (Japan Post mandating to Mandy only DHL to Canada) is so frustrating, I would never have used them otherwise
It's just what I get though, I suppose, for not waiting until Japan Post lifts their restrictions
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Very strange, since I recently bought from amiami and HobbySearch which are both in Japan, and while they had limited shipping options, they weren't DHL.
I want things to go back to normal.
