03-08-2015, 07:09 AM
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#55
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Re: Transformers Generations Deluxe Class 50% Off @ Toys"R"us
Quote:
Originally Posted by pulsedragon20
In general for most price adjustments, you ONLY need the receipt (in-store one or online one that comes in the box with your TFs).
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If you CALL TRU customer service number you have 14 days to price adjust/price match for online orders only.
If you WALK into a store, you have 45 days (with receipt) to price adjust (but only have 14 days to price match a competitor) and it doesn't matter if you purchased online on in-store
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How do I know this?
I've bought some many TFs either for myself or as gifts and had to return some that I lost count... I remember CALLING TRU customer service to get a price adjustment (with their OWN sale) for a TF figure and the CSR said it was past 14 days (which is true, it was the 15th day) and can't do anything about it. Next day, I walked into a TRU store and asked for a price adjustment and the person working at customer service said with a smile "No problem, you have 45 days to price adjust but 14 days to price match [competitors]".
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odd but thanks!
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