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Old 08-20-2021, 08:02 PM   #2266
Paco Grande
Generation 1
Join Date: Jul 2012
Location: Ottawa
Posts: 65
Re: ToysRUs.ca Transformers Sightings and discussion

Quote:
Originally Posted by nuropa View Post
there were couple email on the matter, the cancellation notice is what you talking about but they also send out an earlier notice.

"Due to a system error outside of our control, we regret to inform you that you will be receiving a cancelation email within the next 48 hours. The good news is that we are still able to honour the terms of this presell if you are interested. Once the product arrives at our Stores, we will be in touch to offer you an opportunity to re-purchase. Please note that due to a manufacturer delay, your item will not be arriving until late August. We will be in touch with you at that time."
Thanks! Yeah I got all the emails but I assumed you had to do something special in order to get them to call you. But I just received the call from my local TRU. I never would have guessed that they would do that automatically. I’m impressed! Cheers!
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