Quote:
Originally Posted by The Nemesis
I haven't read anything, but I feel like nobody "decided" this is their business model. It's more like "we haven't changed how we've done things in 20+ years and the world of web-based sales is new and frightening to us"
Like I wouldn't be surprised if you went to TRU corporate HQ and found their senior executives typing up documents on old IBM Compatible with the 5 1/4" floppy drives.
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This. Why i said archaic. They just didnt update their systems and internal processes to go with the times and technology. They kept thinking doing it the old way was the best way unfortunately. Part of it was greed though because these things cost money to implement.
