Re: ToysRUs.ca Transformers Sightings and discussion
 

I saw Airrazor in a TRU myself before the latest lockdown, so they definitely had them in stock.

Re: ToysRUs.ca Transformers Sightings and discussion
 

Just buy them on the Walmart site while you still can.
What I'm wondering is where is all that Canadian stock of SS 86 deluxes

Re: ToysRUs.ca Transformers Sightings and discussion
 

Oh yeah, I'm not too worried about being able to get them since both WalMart.ca and amazon have them on hand.

I was mostly just pointing out another example of how crappy TRU's website and it's management are :)

Re: ToysRUs.ca Transformers Sightings and discussion
 

I dont think its related to their website or managment. They simply never got their shipment from Hasbro.

Re: ToysRUs.ca Transformers Sightings and discussion
 

It's entirely possible and that would explain it, yes.

I still say the website is crap though ;)

Re: ToysRUs.ca Transformers Sightings and discussion
 

When you consider how many times I will find something in store that doesn't show at all on the site OR shows as out of stock...

Well, I tend to go more with someone screwing up somewhere and it was never this bad until the site's revamp.

Re: ToysRUs.ca Transformers Sightings and discussion
 

Not to mention store employees looking up the website for stock info. That's not helping anyone.

Re: ToysRUs.ca Transformers Sightings and discussion
 

It basically their implementation of Salesforce Commerce / Demandware. It's not using the same inventory record as the retail system.

Re: ToysRUs.ca Transformers Sightings and discussion
 

Most stores will do phone orders, I picked up a ss86 scourge for someone.

Re: ToysRUs.ca Transformers Sightings and discussion
 

Well if Canadian Tire can have a half-baked system that has been fairly reliable in my experience, it would have been easy enough for TrU to go in talks with CT to see if they could share/buy their platform.

Instead, they have a barely functioning site that's probably either costing them too much to fix, or they don't mind killing their business from all the lost online sales.

CT could be substitute by a number of others, like Home depot, Rona, etc. that all have "live" update on stock, both online and in-store.