Outrun Collectibles - No longer in business

[evenstaves]

Originally Posted by wervenom

Was only told that nothing I pre ordered came in

Man, stuff like this is why I rarely pre-order

Even with reputable vendors! I just don?t want to take that chance that my money is tied up in limbo forever

(said the guy with a Victory Saber incoming)

[wervenom]

Originally Posted by evenstaves

Man, stuff like this is why I rarely pre-order

Even with reputable vendors! I just don?t want to take that chance that my money is tied up in limbo forever

(said the guy with a Victory Saber incoming)

Lesson learned is all I can say

[VicRav]

Lesson learned, sort of, in the sense that things don't always go according to plan. I have done lots of preorders, but this particular situation is a unique experience. I haven't had any issues receiving preorders from Toysnowman or Tfsafari. Amazon, Walmart and Gamestop allow preorders without paying up front - so if the product doesn't ship at least the money isn't in limbo where a resolution has to be sought. I have prepaid some preorders with Gamestop in the past and have had no issues cancelling orders and getting a refund (although I would normally just apply the credit to something else).

It is good to hear that someone has received a response from the refund email. Sucks that everyone in that refund boat will be waiting a month or so get that resolved. The other challenge with longstanding preorders is that I assume all of us have probably run out of any purchase protection that our credit cards may have.

[evenstaves]

Originally Posted by VicRav

Walmart allow preorders without paying up front

Explain how?

Every pre I?ve done w WM involves inputting CC details

[bubbacon]

Originally Posted by evenstaves

Explain how?

Every pre I?ve done w WM involves inputting CC details

Just because you entered credit card info doesnt mean you have been charged for anything.
Amazon has my cc info but only charges once the item is in stock and ready to ship. With Outrun they charged your cc immediately, which shouldn't be allowed anywhere in my opinion

[wervenom]

Originally Posted by evenstaves

Explain how?

Every pre I?ve done w WM involves inputting CC details

Basically you're not charged until they ship. Same thing with Amazon and Gamestop in my experience.

[predahank]

I got 1 order thats still within paypal coverage but the other preorder isn’t. The question is do i use it as credit to buy the stuff I don’t want or hope and pray I get a refund from the “3rd party” handling the bankruptcy

[Malechai]

Originally Posted by VicRav

. The other challenge with longstanding preorders is that I assume all of us have probably run out of any purchase protection that our credit cards may have.

I called VISA to inquire if they'll cover this if things fall through. Even though I put my preorder in April they said since I hadn't actually received anything yet they're going to start the 90 day protection as of a few days ago.

Give yours a call what do you have to lose

[VicRav]

They posted a Facebook update today saying they're about 30% through the refund emails they have received.

[VicRav]

I received and email this week. My order also won't get processed. I had ordered Legacy Elita-1, Knockout and SS86 Sludge. I imagine anyone who ordered anything in those waves is probably in the same boat.

Also noticed that it looks like they have removed social media accounts. Guess it was bound to happen as part of the closing process.