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10-24-2019, 12:22 AM
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#111
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Re: Toys R Us updated their site, and....trouble!
I just placed 2 orders on the site and it went super smooth.
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10-24-2019, 08:20 AM
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#112
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Re: Toys R Us updated their site, and....trouble!
Quote:
Originally Posted by MapleMegatron
I just placed 2 orders on the site and it went super smooth.
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Give them time to be cancelled...
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10-24-2019, 09:09 AM
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#113
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Re: Toys R Us updated their site, and....trouble!
Since the website change I had 4-5 orders all arriving fairly quick. The status of the order on the website was delayed, i.e. stuck in processing status but I received the items. This happened on their old website too.
Doing a price adjustment though I had a lot of issues. Sent a couple requests through their website link for price adjustments with no response. Had to send a couple emails to the general email address with no response. Finally had to send a couple messages through facebook and it got done.
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10-24-2019, 10:09 AM
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#114
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Re: Toys R Us updated their site, and....trouble!
Having issues myself, ordered 5 items - two came, 3 remaining are in limbo.
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10-24-2019, 11:45 AM
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#115
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Re: Toys R Us updated their site, and....trouble!
Quote:
Originally Posted by Yonoid
Since the website change I had 4-5 orders all arriving fairly quick. The status of the order on the website was delayed, i.e. stuck in processing status but I received the items. This happened on their old website too.
Doing a price adjustment though I had a lot of issues. Sent a couple requests through their website link for price adjustments with no response. Had to send a couple emails to the general email address with no response. Finally had to send a couple messages through facebook and it got done.
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Were you ever able to get price adjustments on Gen Selects Nightbird and the drill powerdasher?
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10-24-2019, 12:18 PM
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#116
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Re: Toys R Us updated their site, and....trouble!
Quote:
Originally Posted by MapleMegatron
Were you ever able to get price adjustments on Gen Selects Nightbird and the drill powerdasher?
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Yes but again took way too much effort
I guess when you look at the fine print of the flyer they technically could have declined it as they are a limited item or could be considered
That being said over the past weekend a lot of items were 15% on their website but it applied to hot shot. Cromar was 20% off. Either zetar or nightbird had 0% off. It was all over the place lol
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10-24-2019, 12:47 PM
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#117
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Re: Toys R Us updated their site, and....trouble!
Quote:
Originally Posted by Yonoid
I guess when you look at the fine print of the flyer they technically could have declined it as they are a limited item or could be considered
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This is what I was told, well more like they are not part of the sale, so I let it go.
Last edited by MapleMegatron; 10-24-2019 at 12:50 PM.
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10-24-2019, 01:28 PM
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#118
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Re: Toys R Us updated their site, and....trouble!
Ordered 3 items from the website. Two came one still not shipped yet. I have no idea what TRU is doing. It seems to me this is harming both sides. I don't see how they can benefit from shipping one order in 2 parcels. Or even worse, by not shipping at all.
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10-24-2019, 02:01 PM
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#119
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Location: Montreal (a.k.a. Iacon, Qc)
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Re: Toys R Us updated their site, and....trouble!
I tried to use a gift card with the site, I was told that option is currently not available... which sucks.
__________________
Wanted (at least loose + complete):
G1 - Dreadwind, Misfire, Defensor, Wheeljack
Siege - Nemesis Prime, Singe, Mirage
Earthrise - Centurion Drone set, Thrust, Runabout
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Masterpiece - MP-19+ Smokescreen, MP-20+ Wheeljack, MP-39+ Spinout
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"I've never seen anything this beautiful in the entire galaxy - okay, give me the bomb." - Ultra Magnus
My feedback thread: http://www.cybertron.ca/boards/showt...ghlight=Magnus
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11-14-2019, 02:07 AM
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#120
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Location: Edmonton, Alberta
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Re: Toys R Us updated their site, and....trouble!
Did anyone try ordering Zetar and Nightbird when they were available on the website? I ordered them weeks ago and haven't received them yet (not even a shipping notice, order still says processing).
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