Haslab Victory Saber qc issues

[evenstaves]

Originally Posted by Yonoid

Received an email from Hasbro they are preparing to ship out replacement copies however you have to send back your copy first.

Nice! Me too

I hope Hasbork actually give a damn about these re-releases, and that they’re not just “another spin at the same old QA wheel”

[CyberDragon10K]

Originally Posted by CyberDragon10K

The most egregious goof on my set is Holi/the police car mini-guy not being able to transform properly because the joining portion between the body and the hood was attached upside down/backwards.

I don't think I'd be sending my set in for a replacement if that wasn't hampering basic/out-of-the-box functionality. Could probably convince myself to tolerate the minor cosmetic defects otherwise.

I've somehow managed to get police car dude's hood unstuck so he can finally transform into alt. mode. I guess there was flashing or something preventing the movement or it was just stiff?

Not sure how desperately I need to send the whole thing in for (now solely) cosmetic defects, like the gold foil and errant paint streaks.

[evenstaves]

Sent my VSaber back to Hasbork 2 weeks+ ago, reached out the other night to ask what’s up

Got response today:

Thanks for your updated email, we are currently working through the returns that have been received and they are in process.

The replacement Victory Sabers are being prepped for shipping and will start shipping next week, once yours ships we will send an email with your new tracking number.

Thanks for your patience

[DanicusTF(cdn)]

I sent an email with my address to Hasbro when they were offering the new figures, but I have yet to receive a shipping label. Who do
i contact?

[evenstaves]

Originally Posted by DanicusTF(cdn)

I sent an email with my address to Hasbro when they were offering the new figures, but I have yet to receive a shipping label. Who do
i contact?

I’ve been emailing “Hasbro Consumer Care US”
hasbro_new@mailmw.custhelp.com

[CyberDragon10K]

TFW goers were reporting much the same responses when they contacted Hasbro Consumer Care.

Might give me time to think about grabbing the DNA upgrade kit if Victory Saber will take its sweet time getting back to me.

[evenstaves]

Emailed Pulse again re: it's been two weeks since last contact, with no notice

Response today:

Thanks for your updated email, the replacements are being shipped out in batches. As soon as the order is ready, we will provide an updated email with your tracking.

Thanks for your patience

[CyberDragon10K]

I'm guessing that means a bunch of us are at the back of the line since TFW users have gotten their replacements already. Sounds about right.

Wish they'd just have done part replacements like Takara ended up doing though...

[evenstaves]

Originally Posted by CyberDragon10K

Wish they'd just have done part replacements like Takara ended up doing though...

Same, my Saber & Leo were basically fine, it’s my VSaber’s hands that were the biggest issue

After all, I could have DNA kit’d the scratchy mouthplate

[herbz]

my replacement got dropped off this morning, no email, no tracking number, no nothing XD