EB Games platinum edge discount online?

[RNSrobot]

Somebody posted a bit ago that to get your platinum edge discount on an online toy purchase, you take your receipt into store for an adjustment. Can anybody speak to this?

Customer service tells me that the platinum discount "does not apply online."

Seems silly to me... Anyway I preordered all of kingdom. I'd like to get my discount. 🤷

Thanks in advance.

[PrimeCron]

Originally Posted by RNSrobot

Somebody posted a bit ago that to get your platinum edge discount on an online toy purchase, you take your receipt into store for an adjustment. Can anybody speak to this?

Customer service tells me that the platinum discount "does not apply online."

Seems silly to me... Anyway I preordered all of kingdom. I'd like to get my discount. 🤷

Thanks in advance.

I know that a board member did it recently - let me ask him to chime on this for ya!!

[wervenom]

EB does not have the option on applying the edge discount on their website for some odd reason and it's not like they are unaware of the issue. Anyway you have two options depending on how you paid

1) If you paid in full and it is being delivered to your home/work then you just need to bring the receipt back to the store and they can make the adjustment there, just remember how you paid as that is very important.

2) If you just paid a deposit and the it is being delivered to the store for you to pick up then the adjustment will be made on the spot.

Hope the helps

[RNSrobot]

Originally Posted by wervenom

EB does not have the option on applying the edge discount on their website for some odd reason and it's not like they are unaware of the issue. Anyway you have two options depending on how you paid

1) If you paid in full and it is being delivered to your home/work then you just need to bring the receipt back to the store and they can make the adjustment there, just remember how you paid as that is very important.

2) If you just paid a deposit and the it is being delivered to the store for you to pick up then the adjustment will be made on the spot.

Hope the helps

They seemed unsure of this when I asked in store the other day, but I wasn't making an adjustment - just looking around. I will try this the next time I receive a purchase that way. Thanks for the heads-up.

[wervenom]

Originally Posted by RNSrobot

They seemed unsure of this when I asked in store the other day, but I wasn't making an adjustment - just looking around. I will try this the next time I receive a purchase that way. Thanks for the heads-up.

No worries I do it all the time

[hupla]

Originally Posted by RNSrobot

They seemed unsure of this when I asked in store the other day, but I wasn't making an adjustment - just looking around. I will try this the next time I receive a purchase that way. Thanks for the heads-up.

Remember that there may be new staff because of holiday season hiring (or old staff who are just not as clued in to the online store stuff) you'll def be able to make the adjustment when your stuff comes in i Just did it two days ago for my PuleCon cobra commander

[RNSrobot]

Originally Posted by hupla

Remember that there may be new staff because of holiday season hiring (or old staff who are just not as clued in to the online store stuff) you'll def be able to make the adjustment when your stuff comes in i Just did it two days ago for my PuleCon cobra commander

christ, i JUST saw the new joe classified toys... I can't afford starting but they look AWESOME.

[wervenom]

Originally Posted by RNSrobot

christ, i JUST saw the new joe classified toys... I can't afford starting but they look AWESOME.

I said the same but already bought like 6 or 7 of them. They are impressive for the most part

[Pascal]

Originally Posted by RNSrobot

to get your platinum edge discount on an online toy purchase, you take your receipt into store for an adjustment.

That's what the store told me to do when I get my Gigawatt.

[UsernamePrime]

New Joes are great and im buying them but very selective. Commander and Destro only. Serpentor and Storm Shadow and Baroness in the future and that's it.