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Old 04-09-2014, 12:21 PM   #51
Window
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Re: Big Bad Toy Store and Warbotron Crap

Yea, Warbo is doing PR spin control.

Some of the US posters are lapping it up and defending this as a production shortage issue.

So people can believe that if they want to but frankly they are the sheep I dislike on any board - don't really think beyond what is put in front of them.

This whole fiasco has put me off buying warbotron's bruticus or any of their other products out of principle.
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Old 04-09-2014, 12:31 PM   #52
Metrotitan
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Re: Big Bad Toy Store and Warbotron Crap

Quote:
Originally Posted by zfarsh View Post
Having trouble understanding what they are saying or what they are implying.
PROTIP: If you are doing international business, hire someone to do customer service that can at least speak/write BASIC English.
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Old 04-09-2014, 12:34 PM   #53
Pascal
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Re: Big Bad Toy Store and Warbotron Crap

I can wait for a wider release, the first figure is not even all that great.
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Old 04-09-2014, 12:38 PM   #54
Buhawi
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Re: Big Bad Toy Store and Warbotron Crap

Quote:
Originally Posted by mastereh View Post
Response recieved from warbotron email:

"Hello
As if we didn't receive orders from Canada. Please check, from where you buy. let us know."
fixed.

Is that better?

That means they did receive orders.

Hahahaha something's even fishier.
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Old 04-09-2014, 12:51 PM   #55
omegaprime
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Re: Big Bad Toy Store and Warbotron Crap

How about tfsource are they getting it ??
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Old 04-09-2014, 12:53 PM   #56
OLDMR
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Re: Big Bad Toy Store and Warbotron Crap

no only BBTS
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Old 04-09-2014, 01:06 PM   #57
Dvarik
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Re: Big Bad Toy Store and Warbotron Crap

I'm rather curious...

Perhaps this was mentioned somewhere and I just missed it (totally possible, I do that at times), but was it explicitly stated somewhere that Warbotron is now an actual BBTS exclusive for x months, and that it is something BBTS actually pushed for?

Or is it just a case of BBTS making a large enough order (say, because they actually expect to sell said order) that the 3rd party is sending all their stock to them at the exclusion of other re-sellers? And that the 3rd party in question is just really bad at communicating this?

Inquiring minds would like to know.
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Old 04-09-2014, 03:04 PM   #58
OLDMR
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Re: Big Bad Toy Store and Warbotron Crap

BBTS has exclusive rights till July
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Old 04-09-2014, 03:20 PM   #59
teruo313
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Re: Big Bad Toy Store and Warbotron Crap

IMO, both parties are at fault based on what has been said about how things have transpired.

I think it's pretty clear that Warbotron did not initially plan for BBTS to have exclusive rights for 90 days. IF they had, then this information should have been made available to all distributors and retailers long before. Therefore, they are certainly in the wrong for changing the rules of the game this late in the release. If what people say are true in that their initial production run was lower than expected, that does not excuse them for changing the allocation of their product.

I understand why BBTS did what they did, as it's a win win from a sales standpoint for both parties. Also, although such an action might not sit well with many, most people who still want one will probably still go ahead and buy from BBTS.

Not to mention they don't just sell Transformers. They have several different lines of toys that generates revenue and even if a few people decide not to order from them again, the overall effect might not be of any significance, especially if other 3rd party companies follow suit and produce more exclusive figures.

That said, I for one will not be buying it. I've purchased from BBTS before and have had a couple issues with them where the resolution was not to my satisfaction as customer service stands. Warbotron was a purchase that I would have only picked up if obtained locally from Slayback. If he's not getting it then I guess I won't be either and that's fine with me.
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Old 04-09-2014, 03:26 PM   #60
dingd0ng
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Re: Big Bad Toy Store and Warbotron Crap

Quote:
Originally Posted by zfarsh View Post
+1
Quote:
Originally Posted by mastereh View Post
btw here is their fb page: https://www.facebook.com/botron.war

Feel free to post how unsatisfied you are with them.
Warbotron actually shut down their facebook page?
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