Transformers Deluxe Figures on Sale at Toys R Us

[Robimus]

The problem I see with TRU BOGO sales and price adjusting is how it screws with people that show up the day the sale starts only to find the shelves empty, because everyone bought them the day before to price adjust them later.

The fault lies in a couple ways with TRU itself, but I'd be happy to see them get rid of the policy of price adjustments and returns of that sort, but thats dreaming.

Really all it does is cost TRU money so they wouldn't be losing out on anything, though the people jumping the sale would

That said they could also solve the situation by putting out sale product on the day it goes on sale.

I mean be honest, sale or not everyone was going to buy Animated Rodimus and Ironhide - Now lots of folks want a price adjuctment when there are none left on the shelf.

While it might not be breaking any laws, or even corporate policies, something about this doesn't sit quite right with me.

[Bruticus82]

Well, the reason why price adjustment policies exist to begin with is that persons who bought product X at $Y were very upset when a sale began the next day, or the next week even, and they couldn't take advantage of it. What would happen of course is that individuals would simply return and repurchase their merchandise, especially where such merchandise was not scarce (like shoes, clothes, vacuum cleaners, toasters, etc.).

So stores, rather that processing all those returns and repurchases, introduced price adjustment periods, where, if the product goes on sale shortly after you purchased it, they will do a price adjustment rather than a full refund/repurchase.

It's not like price adjustment policies, or even refund policies are mandated by government. It's the store's choice to introduce them.

Yes, that means people can, and do, show up on Thursday evening, buy products, and then get a price adjustment on Friday.

Again, I should note that companies like TRU process every return and price adjustment into a database that keeps track of each individual, and they have the right to ban individuals from returns/exchanges/price adjustments where they think the individual is abusing their system.

The real question is what constitutes abuse in their books. I think they're more worried about people buying products on clearance at Wal-mart and returning them to TRU for store credit than they are about people getting price adjustments.

[Bruticus82]

NOTE: Animated deluxes are not scanning as part of the sale, even though they are priced at $15.99.

You might have to argue to customer service for inclusion, if you're buying animated.

[Perceptor]

I got 3 animated deluxes this morning at the sale price no questions.

[tninjha]

Darn, forgot to check animated, but didn't see a sign there.

[Mighty_Galvatron]

Argentia had 2 MP Grimlocks as of 3:30pm

[Benzo]

Originally Posted by Bruticus82

NOTE: Animated deluxes are not scanning as part of the sale, even though they are priced at $15.99.

You might have to argue to customer service for inclusion, if you're buying animated.

no problems with that at the TRU here in Winnipeg.

[Goaliebot]

Kitchener TRU has modified the "Deluxe Sale" sign posted at the TFs to say *Prices as Marked and they've clearly marked HFTD and Gen Deluxes at the sale price but TFA Deluxes remain at $15.99.

On the plus side I did get a price adjustment on my Wave 1 Gen figures from 3 weeks ago without a hitch, and in fact with a smile and pleasantness. The receipt says nothing about 15 days for price adjustments, so maybe its a store-to-store thing?

[MarsEclipse]

Went there (TRU Kitchener) today, always forget about price adjusting.

[Jeem]

The Animated were on sale here in Calgary.

Tho they would not price match past 14 days. I got mine 17 days ago.

So I went ahead and re-bought all the Toys I had and will go return them on the old receipt