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Old 07-09-2016, 11:54 AM   #11
joelones
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Re: Toys R Us Cancelling TR preorders?

Quote:
Originally Posted by Goaliebot View Post
Was it cancelled n your TRU account, or just $ appearing to be refunded on your credit card? Because if the latter it may just be the hold expiring as they aren't going to charge us until it ships.
Good point. Maybe he noticed the authorization and thought it was an actually charge.
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Old 07-09-2016, 11:57 AM   #12
SkitchDC
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Re: Toys R Us Cancelling TR preorders?

YEAH THEY DID NOT CANCEL IT! TRU does this bullshit all the time they charge you full amount then refund it a week later then when it ships they charge you a second time. They love earning that double interest off your money that and if your TD the love lending it out. 100% unless you got an email from TRU saying they cancelled it which is pretty unlikely your fine!
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Old 07-09-2016, 11:57 AM   #13
SkitchDC
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Re: Toys R Us Cancelling TR preorders?

Also please delete this thread and title it gives people the wrong idea. I had a heart attack when i saw this title!
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Old 07-09-2016, 12:07 PM   #14
Sun Swipe Prime
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Re: Toys R Us Cancelling TR preorders?

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Originally Posted by SkitchDC View Post
Also please delete this thread and title it gives people the wrong idea. I had a heart attack when i saw this title!
Whoa, that escalated quickly.

I think this thread is helpful to those who see the same thing happening to them and are wondering what's going on.
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Old 07-09-2016, 12:34 PM   #15
Xtreme987
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Re: Toys R Us Cancelling TR preorders?

My order is still showing up on toysrus.ca ... so far anyway.
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Old 07-09-2016, 02:11 PM   #16
predahank
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Re: Toys R Us Cancelling TR preorders?

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Old 07-09-2016, 02:38 PM   #17
pandaprime
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Re: Toys R Us Cancelling TR preorders?

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Originally Posted by Xtreme987 View Post
My order is still showing up on toysrus.ca ... so far anyway.
yeah me too
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Old 07-09-2016, 08:25 PM   #18
nuropa
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Re: Toys R Us Cancelling TR preorders?

i can't even cancel my order online, the cancel order option isn't available. I wanted to cancel and re-order to add Rewind. Since i can't cancel, i will leave it as is.
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Old 07-09-2016, 09:12 PM   #19
Sodooecarbone
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Re: Toys R Us Cancelling TR preorders?

I called CS and they refunded the hold, just as someone else had suggested had happened.

Sorry to spook everyone and I hope if anyone else is having the same issues, that this thread helps to
Clarify.
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Old 07-09-2016, 11:14 PM   #20
chaingunsofdoom
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Re: Toys R Us Cancelling TR preorders?

Quote:
Originally Posted by nuropa View Post
i can't even cancel my order online, the cancel order option isn't available. I wanted to cancel and re-order to add Rewind. Since i can't cancel, i will leave it as is.
Try another browser. For me Cancel does not show in Firefox but appears OK in Chrome.
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