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05-30-2013, 01:39 PM
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#1
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kreo brick replacement
So I ordered the TRU exclusive Devastator kreo set (the ones with Ironhide) off their website. And it's a piece short (yellow 12306). So now I got to do something about. I'm not sure I want to try and get TRU CS department to deal with it. As they'll probably want me to send it back, or send me another set (both of which are more hassle than I want). What I'm really asking is can I as a Canadian make use of the kreo replacement part order forms?
Until then I'll be using the "dark energon" 12306 piece that came with the Wheeljack/Knockout set.
__________________
No classics Bltizwing till 2009. No new mold classics Devastator. TF: Heroes got them first.
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05-30-2013, 02:19 PM
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#2
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Re: kreo brick replacement
my set was missing two parts emailed hasbro and they would pay to send back BUT>>>>> because the set is tru exclusive they would not be able to send the same set.....  so i just said screw it
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05-30-2013, 04:37 PM
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#3
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Re: kreo brick replacement
Just use a LEGO >.>
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05-30-2013, 04:40 PM
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#4
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Location: Brantford, Ontario
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Re: kreo brick replacement
do you have a pic of the part?
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05-30-2013, 05:32 PM
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#5
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Re: kreo brick replacement
The two pieces to the side of the faction emblem plate on the torso are 12306. My set only had one.
Quote:
Originally Posted by Undrave
Just use a LEGO >.>
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Can't, it's a not a piece that LEGO uses.
__________________
No classics Bltizwing till 2009. No new mold classics Devastator. TF: Heroes got them first.
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05-30-2013, 05:53 PM
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#6
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Re: kreo brick replacement
Can't you exchange it in store?
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05-30-2013, 06:06 PM
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#7
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Re: kreo brick replacement
As soon they dropped the clearance price to $29.90 they all disappeared from the stores. Why I had to go with the website.
__________________
No classics Bltizwing till 2009. No new mold classics Devastator. TF: Heroes got them first.
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05-30-2013, 06:06 PM
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#8
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Location: Brantford, Ontario
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Re: kreo brick replacement
Sorry...thought I might of had one to give you.
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05-31-2013, 01:13 AM
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#9
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Re: kreo brick replacement
I bought up a bunch of the TF Kre-o sets from Zellers liquidation, just getting around to building them now. So far 3 sets out of 6 have missing parts / incorrect parts / defective parts. I'm gonna go thru all my sets and get a complete list of what's missing, then try to email Hasbro about it and see if I can get all the parts at once somehow. Some are easily replaced with Lego or other Kre-o's, but most of the missing parts are fairly unique.
NEVER EVER had any issues like this with Lego before, and I've got many of their sets. But I guess it's to be expected.
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05-31-2013, 01:29 AM
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#10
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Re: kreo brick replacement
Quote:
Originally Posted by wedge1021
I bought up a bunch of the TF Kre-o sets from Zellers liquidation, just getting around to building them now. So far 3 sets out of 6 have missing parts / incorrect parts / defective parts. I'm gonna go thru all my sets and get a complete list of what's missing, then try to email Hasbro about it and see if I can get all the parts at once somehow. Some are easily replaced with Lego or other Kre-o's, but most of the missing parts are fairly unique.
NEVER EVER had any issues like this with Lego before, and I've got many of their sets. But I guess it's to be expected.
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Wow...so far I've been lucky and haven't had any missing parts, but that's some crappy quality control. You're right, with Lego I find that they usually have extra bricks/parts.
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