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Old 09-03-2019, 08:58 AM   #1
imfallenangel
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Toys R Us updated their site, and....trouble!

First: it lost my password, had to reset it.

Second, once in, I found that my account was blank.. no more history of my purchases, lost the tracking for Omega, (good thing I was able to locate a tracking check on 17Track I did in my history so I know it's on it's way).

I just emailed them, but wanted to let you guys know, in case anyone else might have same issue.

Beside that, the first thing I noticed is that they made the items larger, and the sort by newly added is also gone.

Argh... sometimes, I don't get why people mess with stuff like this making it worse.
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Old 09-03-2019, 09:25 AM   #2
ngnaw
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Re: Toys R Us updated their site, and....trouble!

It needed an update... lol get with the times! they'll sort out the small things later.
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Old 09-03-2019, 09:35 AM   #3
SleeplessKnight
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Re: Toys R Us updated their site, and....trouble!

Wow. It's pretty terrible. I like the old site way better.
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Old 09-03-2019, 09:38 AM   #4
Yonoid
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Re: Toys R Us updated their site, and....trouble!

looks more like the US version when it was around.
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Old 09-03-2019, 09:42 AM   #5
evenstaves
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Re: Toys R Us updated their site, and....trouble!

Is it me or have they lost like all their Siege listings?

Yesterday they had like, all of 1st wave up there
Today on the new site, there's only 5 Siege figures listed
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Old 09-03-2019, 10:03 AM   #6
imfallenangel
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Re: Toys R Us updated their site, and....trouble!

Quote:
Originally Posted by ngnaw View Post
It needed an update... lol get with the times! they'll sort out the small things later.
"get with the times".. really?

that's like saying that the new tool that is now 80% plastic and WILL break within a year or two (right after the warranty ends, is better than the previous 100% metal version that was meant to last for many years if not forever.

Or the TFs' cheap and brittle plastics of so many years compared to the much better plastics from the Energon and such era.. but at least with Siege, they appear to have realized or listened about the crap plastic complaints and finally returned to the better plastics. Heck, they did "Classic Coke/New Coke" with that.
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Old 09-03-2019, 10:04 AM   #7
imfallenangel
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Re: Toys R Us updated their site, and....trouble!

But anyways....just got a reply that they are aware on the accounts being lost issues, it's a problem that they are working on.
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Old 09-03-2019, 10:10 AM   #8
Lioconvoy81
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Re: Toys R Us updated their site, and....trouble!

The timing is a bummer. I was hoping to track my Omega Supreme today.
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Old 09-03-2019, 12:52 PM   #9
positivelyken
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Re: Toys R Us updated their site, and....trouble!

The mobile site is completely down right now.
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Old 09-03-2019, 01:51 PM   #10
ngnaw
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Re: Toys R Us updated their site, and....trouble!

Quote:
Originally Posted by imfallenangel View Post
"get with the times".. really?

that's like saying that the new tool that is now 80% plastic and WILL break within a year or two (right after the warranty ends, is better than the previous 100% metal version that was meant to last for many years if not forever.

Or the TFs' cheap and brittle plastics of so many years compared to the much better plastics from the Energon and such era.. but at least with Siege, they appear to have realized or listened about the crap plastic complaints and finally returned to the better plastics. Heck, they did "Classic Coke/New Coke" with that.
Yes really! The site was outdated. It's more in reference to this though "Argh... sometimes, I don't get why people mess with stuff like this making it worse. " Yes it could be worse but it still has to be updated... They'll fix the issues for sure, just have to be patient. Would have been nice without the issues but in our field of IT that rarely ever happens...
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