Quote:
Originally Posted by Hobbyist Prime
I had an issue with MP Rodimus' arm being broken and when I contacted them I was told it was a store exclusive so they did not carry stock to cover replacements. (Two weeks later I got a check from Hasbro for 95% of what he cost me!)
|
Me too, arm was broken too
got refund for around $70 from Hasbro
They only ask for the toy itself.
so I return the toy only.
I kept the his weapons + matrix and instruction and box.
I recommend to contact them by email from their website
http://hasbro.custhelp.com/app/answers/list