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05-11-2021, 01:55 AM
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#491
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Re: Northmen Collectibles NMC Toys - not impressed
Quote:
Originally Posted by ssjgoku22
I wouldn't knock them because of the name. I think they changed their physical name to Tokya Collectibles (probably because the name was offensive). The site is still called Toytards. I've ordered a lot of stuff their and never had issues.
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🤷🤷🤷🤷 Not interested in a business that uses a slur ij their name.
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05-11-2021, 12:52 PM
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#492
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Re: Northmen Collectibles NMC Toys - not impressed
Thanks for the tips on other sites. Scrambling to get some other preorders in with other sites. Thanks everyone!
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05-11-2021, 01:23 PM
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#493
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Re: Northmen Collectibles NMC Toys - not impressed
Quote:
Originally Posted by style
Thanks for the tips on other sites. Scrambling to get some other preorders in with other sites. Thanks everyone!
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There's also Toynado https://toynado.ca/ Although they aren't likely to be popular with some people around here as they actually do the shit people claim cmd does.
Also, these two, but I've never ordered anything from them and they're mostly old stock.
https://www.toysonfire.ca/shop
https://dhcollectibles.com/
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05-11-2021, 02:18 PM
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#494
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Location: Edmonton, Alberta
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Re: Northmen Collectibles NMC Toys - not impressed
Quote:
Originally Posted by delrue
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I'd skip toysonfire, they're really overpriced.
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05-11-2021, 03:02 PM
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#495
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Location: les Milles Isles
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Re: Northmen Collectibles NMC Toys - not impressed
Quote:
Originally Posted by ssjgoku22
I'd skip toysonfire, they're really overpriced.
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There's a ToysOnFire in Ottawa, but it never had anything I gave a damn about
Often got the spiel that "this is the offshoot of our main location in (Montreal I think), they have way more stuff there"
"ah, well, must be nice for Montrealers"
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05-11-2021, 07:10 PM
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#496
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Location: Montreal,Canada
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Re: Northmen Collectibles NMC Toys - not impressed
Quote:
Originally Posted by evenstaves
There's a ToysOnFire in Ottawa, but it never had anything I gave a damn about
Often got the spiel that "this is the offshoot of our main location in (Montreal I think), they have way more stuff there"
"ah, well, must be nice for Montrealers"
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They haven't been affiliated for quite awhile now.The MTL warehouse went back to their original CMD name a couple of years back.
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05-12-2021, 11:41 AM
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#497
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Re: Northmen Collectibles NMC Toys - not impressed
Longtime listener, first time caller. My initial credit card dispute with this guy was processed a few hours ago. Looking forward to a slew of emails calling me a terrible person.
If only he would have responded to any of the 10 or so emails/tickets (all kept in their original threads, not individual messages) I've sent since March 24th...
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05-14-2021, 01:02 PM
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#498
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Re: Northmen Collectibles NMC Toys - not impressed
Just got my first (of presumably many) angry emails from this guy. He casually leaves out the fact that I’ve been asking him to ship the instock items ordered in September since November. And nowhere in his email does he mention any of the emails and support tickets I’ve sent since March asking for follow up, including my last attempt at correspondence saying I’ll be escalating the matter if he doesn’t reply.
Dude is a chump. I don’t feel bad about this at all.
Quote:
Incredible. You order a number of in-stock items alongside pre-order items. The in-stock items are put on hold for you. We are in the process of preparing some new arrivals. And instead of communicating with us and allowing us the opportunity to get back to you while overwhelmed and understaffed due to the pandemic you file a chargeback?!
If you think I'm going to ship you the bebop and leonardo that arrived and are impossible to find anywhere now let alone the thundercats replacement pieces that arrived alongside them after you just cost us a 20$ chargeback fee, screwed us on the payment processing fee, circumvented our support queue, and left us hanging on the in-stock items? I've got some bad news for you.
Your information has been recorded and your account banned until you close this chargeback and reimburse us for the lost funds. Only at that point will I consider fulfilling these items and issuing the replacement pieces.
The way people like you so callously treat retailers, especially during a time like this, is absolutely disgusting. I'm over here literally down to 1 person working at the physical location and a part timer working remotely to help with customer support and you're filing chargebacks for items that have arrived? Unreal.
Regards,
Sales
Northmen Collectibles
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Edit: i legitimately just had a shower thought: how does he know what items I was writing about (Bebop/Leonardo/replacement parts) if there was no attempt by me to contact him before escalating with my credit card?
Last edited by winslowboys; 05-14-2021 at 01:10 PM.
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05-14-2021, 01:32 PM
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#499
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Re: Northmen Collectibles NMC Toys - not impressed
They know exactly what they are doing. This is text book abuser behavior.
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05-14-2021, 01:37 PM
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#500
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Re: Northmen Collectibles NMC Toys - not impressed
Quote:
Originally Posted by winslowboys
Edit: i legitimately just had a shower thought: how does he know what items I was writing about (Bebop/Leonardo/replacement parts) if there was no attempt by me to contact him before escalating with my credit card?
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It would be worth asking him
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