Cybertron.CA - Canadian Transformers News and Discussion
Go Back   Cybertron.CA - Canadian Transformers News and Discussion > Transformers Discussion > Transformers General Discussion

Reply
 
Thread Tools
Old 09-14-2018, 08:28 PM   #1
lifedragon99
Generation 2
lifedragon99's Avatar
Join Date: Jul 2009
Location: Toronto
Posts: 114
Missing piece

Wondering if there is anyone has delt with this before.



I bought TLK Leader Dragonstorm today from TRU and the Stormreign knight is missing one of his shoulder pads.



I've triple checked my desk area and the box and can't find it. Dragonicus's shoulder pad was loose in the box when I got home, didn't notice at home though.



Should/can I return it tomorrow? Can I contact hasbro for a replacement piece?
lifedragon99 is offline   Reply With Quote
Old 09-14-2018, 08:34 PM   #2
tusko
Classic
tusko's Avatar
Join Date: Apr 2007
Location: We're all here, 'cuz we ain't all there!
Posts: 1,332
Re: Missing piece

Return it.
Unless you find a shoulder pad on your own or through a friend here it will not be complete. Hasbro not be able to help with a specific piece.
__________________
Feedback thread
tusko is offline   Reply With Quote
Old 09-14-2018, 08:36 PM   #3
Zenith27
Woodward's G1 lurker
Zenith27's Avatar
Join Date: Jan 2016
Location: Surrey
Posts: 195
Re: Missing piece

Quote:
Originally Posted by lifedragon99 View Post
Wondering if there is anyone has delt with this before.



I bought TLK Leader Dragonstorm today from TRU and the Stormreign knight is missing one of his shoulder pads.



I've triple checked my desk area and the box and can't find it. Dragonicus's shoulder pad was loose in the box when I got home, didn't notice at home though.



Should/can I return it tomorrow? Can I contact hasbro for a replacement piece?
Probably easier to return it than go through Hasbro. I've lost parts before tho (I buy some Lego from time to time) and I'm gonna be honest. It's always me that drops the parts on the floor, or in the box, or down the couch cushions. I've had a legit missing Lego part once out of about 300 sets but I'VE lost then found parts from about 10 different sets within a couple days.

If it was ME, I'd wait a couple days just to see if the part turns up before returning it.
__________________
That's not a joke, that's a severe behavioral disorder!
Zenith27 is offline   Reply With Quote
Old 09-14-2018, 11:40 PM   #4
TRUCKvsGUN
aka Scrapmaker
Join Date: Apr 2015
Location: Toronto
Posts: 632
Re: Missing piece

Just return/exchange it. Sometimes parts are missing, like I just had with Rodimus Unicronus.

In my experience, returning to TRU has been hassle-free. Just smile, politely show your receipt and point out the missing/broken piece and they'll reimburse you. They may not have a new fig to exchange it with, but it's not like tracking this figure down again will be that tough; it's a movie leader. Knowing how movie figs always drop in value, it may even be cheaper the next time around.

Best of luck, not that you'll need it.
__________________
My Buying/Selling/Trading Thread: http://www.cybertron.ca/boards/showthread.php?t=62426
My Feedback Thread: http://www.cybertron.ca/boards/showthread.php?t=60284


Contact me if you have for sale:
Botcon 2006 Dawn of Futures Past Boxed Set
Dr. Wu DW-P06 Partners (Helmet Ver)
MP-01 Matrix only
TRUCKvsGUN is offline   Reply With Quote
Old 09-16-2018, 05:11 PM   #5
lifedragon99
Generation 2
lifedragon99's Avatar
Join Date: Jul 2009
Location: Toronto
Posts: 114
Re: Missing piece

Thanks, everyone. Ended up returning it the following morning. Took me 10mins, no hassle at all.
lifedragon99 is offline   Reply With Quote
Reply

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Transformers Shopping







Donate to Cybertron.ca
Donations keep this site running, thanks for your support. More details here.

Transformers on eBay.ca!
Transformers
Transformers CUSTOM Voyager WFC / FOC Grimlock with Extras Glow in Dark Paint
Transformers
Takara Tomy Transformers Masterpiece MP-17 Prowl Nissan Fairlady 280Z-T
Transformers
G1 TRANSFORMER DEFENSOR original vintage 5 figures guns protectobots COMPLETE !
Transformers
G1 TRANSFORMER DEVASTATOR Constructicons 6 figures guns original guns COMPLETE !
Transformers
G1 TRANSFORMER BRUTICUS Combaticons 5 figures Brawl gun original- COMPLETE !
Transformers
G1 TRANSFORMER original pair figures DARKWING + DREADWIND = DREADWING Complete!!
Transformers
G1 Transformer lot original vintage DINOBOT SWOOP great condition nice head LOOK

Powered by vBadvanced CMPS v3.2.3

All times are GMT -4. The time now is 05:29 AM.



Powered by vBulletin® Copyright ©2000 - 2018, Jelsoft Enterprises Ltd.