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09-20-2013, 01:45 AM
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#21
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Location: Whitby, On, Canada
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Re: ~*Golf Clap*~ for Toys R Us!
From reading everyone's negative comments on what likely would happen in this situation I really did not know what to expect but for me I completely agree with this thread!
Pre-ordered MP SW and AS on August 8th at full price. 25% off sale happened and I ordered Metroplex separately for the discount. Called TRU customer care the same day and they gave me a reference number and told me that my original Aug 8th order would have the 25% applied but what might happen is that I get charged the full price and then credited the 25% discount afterward.
Just as promised and without any follow-up or even initial complaining or convincing to get the 25% on my original order I got my confirmations and my paypal was charged, first MP AS, got in hand the next day, then today I have confirmation of my Metroplex and MP SW shipping and being charged, then I get a confirmation of full credit issued for the 25% off!
They kept to their word with all I was told and without any trouble or concern! Should have the rest of my orders in hand tomorrow and barring any shipping damage the whole experience could not have been better. This is how the business should run, deliver what is promised and even go beyond expectation. Very very pleased!
Thanks to toysrus.ca and cybertron.ca members for the constant info and updates always provided!
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09-20-2013, 09:39 AM
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#22
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Re: ~*Golf Clap*~ for Toys R Us!
well said guys and i agree
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09-20-2013, 10:06 AM
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#23
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Re: ~*Golf Clap*~ for Toys R Us!
BRAVO TRU!
I travel for work, a LOT, and the hunt isn't something I really do much any more. I'm grateful to be able to order online and save myself hassle, so that I can get to the honey-do list when I'm home!
I'm happy that they made is easy for me to nab Acid Storm and MP Sound wave online, it really saves a lot of grief. I also did this with the GDO stuff and was happy to do it.
Perhaps this may help in the future. I wonder if they would have had as much trouble with MP-10 if they opened a pre-order for him online and based their purchase numbers on pre-orders and stock for stores. I'm sure the wheels are turning.
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09-20-2013, 10:18 AM
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#24
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Re: ~*Golf Clap*~ for Toys R Us!
To big up TRU I would like to mention that if not for them North America would have NO MPs.
TRU is carrying a lot of exclusives including the Premium series which gave us a screen accurate Bruticus to say the least.
Sure the stores may not be perfect but as a corporation they are great for us TF fans.
__________________
There from the start, there until the end! ***PROUD SUPPORTER OF 3RD PARTY PRODUCTS***
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09-20-2013, 12:09 PM
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#25
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Re: ~*Golf Clap*~ for Toys R Us!
Quote:
Originally Posted by BoNKerS
My bad bro missed the smiley on that one ahhaha
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Tell your bad bro to stop missing them!
Better, revoke your bad bro's password priviledge!
__________________
"Don't be absurd!"
-Galvatron
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09-20-2013, 03:07 PM
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#26
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Re: ~*Golf Clap*~ for Toys R Us!
Quote:
Originally Posted by JLvatron
Tell your bad bro to stop missing them!
Better, revoke your bad bro's password priviledge!
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buahhahaha
Also, Puro Express I can't complain about their shipping times... WOOOOW...
When I order items from the U.S. to my U.S. box it's not as fast as TRU heh
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09-20-2013, 04:17 PM
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#27
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Re: ~*Golf Clap*~ for Toys R Us!
TRU definitely gets the golf clap, clap, clap, clap, clappity, clap.
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