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Old 11-21-2020, 05:03 PM   #1
starsaber89
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Join Date: Nov 2020
Location: Toronto
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Amazon.com and Pitney Bowes Shipping?

Hi guys!

I bought the Alternate Universe Optimus Prime from Amazon.com when they had the US $35 sale for it and I've been tracking it these past few days. Keep in mind I live in an apartment and have a concierge downstairs that opens the door for deliveries. So far I haven't missed a single amazon.ca delivery with over 30 purchases. This is the tracking:

Delivery attempted November 20
Unfortunately, Pitney Bowes ran into an issue when attempting your delivery. They will try again.

Shipped with Pitney Bowes

Saturday, November 21
1:08 AM
Delivery attempted

Friday, November 20
12:49 PM
Out for delivery

Thursday, November 19
6:50 PM
Delivery attempted

12:45 PM
Out for delivery

Monday, November 16
4:20 PM
Completed customs clearance process

Friday, November 13
1:44 PM
Package has left the carrier facility

12:41 PM
Package arrived at a carrier facility

4:03 AM
Package departed an Amazon facility
Trenton, NJ US

Thursday, November 12
4:44 AM
Package arrived at an Amazon facility
Robbinsville, New Jersey US

Package has shipped

Delivery attempted at 1.08am? I feel like they didn't even try to delivery and just punched in a whole bunch off crap. Let's see how many more attempts before they send it back to amazon.
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Old 11-21-2020, 05:10 PM   #2
ssjgoku22
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Re: Amazon.com and Pitney Bowes Shipping?

Give them a call (Pitney Bowes). Provide the tracking number and they'll tell you what happened. They can also reschedule the delivery. Looks like this is the number 1-800-672-6937.
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Old 11-21-2020, 05:35 PM   #3
Scrapper6
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Re: Amazon.com and Pitney Bowes Shipping?

That's odd, mine was handed off to Canada Post and then delivered this past Wednesday, I think. What is going on with yours?

EDIT: Actually, no, it was passed to Purolator. My bad.
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Old 11-21-2020, 05:55 PM   #4
starsaber89
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Re: Amazon.com and Pitney Bowes Shipping?

Quote:
Originally Posted by ssjgoku22 View Post
Give them a call (Pitney Bowes). Provide the tracking number and they'll tell you what happened. They can also reschedule the delivery. Looks like this is the number 1-800-672-6937.
Just tried calling but they're closed on the weekends for calls, also it doesn't seem like they have a department for tracking packages. It was just account information, sales, technical support and something else for options. I'm surprised you found a number, it was blank for pitney bowes on amazon.com. There was no email or phone number, just listed n/a on contacts. I'll try again on monday and see what happens.
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Old 11-21-2020, 05:57 PM   #5
starsaber89
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Unhappy Re: Amazon.com and Pitney Bowes Shipping?

Quote:
Originally Posted by Scrapper6 View Post
That's odd, mine was handed off to Canada Post and then delivered this past Wednesday, I think. What is going on with yours?

EDIT: Actually, no, it was passed to Purolator. My bad.
Haha that's good that you received it, never heard of this pitney bowes shipping company. pretty terrible to fail delivery over and over again. No phone number listed on the amazon contact carrier page either:

https://www.amazon.com/gp/help/custo...ontact_carrier

They shoulda given mine to purolator too!
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Old 11-21-2020, 06:56 PM   #6
canprime
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Re: Amazon.com and Pitney Bowes Shipping?

Sorry to hear that. I am like Scrappers, I got it this week delivered by Purolator.
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Old 11-21-2020, 06:58 PM   #7
AgeofTransformers
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Posts: 95
Re: Amazon.com and Pitney Bowes Shipping?

Quote:
Originally Posted by starsaber89 View Post
Hi guys!

I bought the Alternate Universe Optimus Prime from Amazon.com when they had the US $35 sale for it and I've been tracking it these past few days. Keep in mind I live in an apartment and have a concierge downstairs that opens the door for deliveries. So far I haven't missed a single amazon.ca delivery with over 30 purchases. This is the tracking:

Delivery attempted November 20
Unfortunately, Pitney Bowes ran into an issue when attempting your delivery. They will try again.

Shipped with Pitney Bowes

Saturday, November 21
1:08 AM
Delivery attempted

Friday, November 20
12:49 PM
Out for delivery

Thursday, November 19
6:50 PM
Delivery attempted

12:45 PM
Out for delivery

Monday, November 16
4:20 PM
Completed customs clearance process

Friday, November 13
1:44 PM
Package has left the carrier facility

12:41 PM
Package arrived at a carrier facility

4:03 AM
Package departed an Amazon facility
Trenton, NJ US

Thursday, November 12
4:44 AM
Package arrived at an Amazon facility
Robbinsville, New Jersey US

Package has shipped

Delivery attempted at 1.08am? I feel like they didn't even try to delivery and just punched in a whole bunch off crap. Let's see how many more attempts before they send it back to amazon.


That's not bad....mine has been sitting since the 10th in their office....
Amazon has sent out a replacement that is not even shipping at this point. Just one step before it's suppose to ship out.
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Old 11-21-2020, 07:46 PM   #8
starsaber89
Generation 2
Join Date: Nov 2020
Location: Toronto
Posts: 191
Re: Amazon.com and Pitney Bowes Shipping?

Quote:
Originally Posted by AgeofTransformers View Post
That's not bad....mine has been sitting since the 10th in their office....
Amazon has sent out a replacement that is not even shipping at this point. Just one step before it's suppose to ship out.
That's frustrating! I hope the replacement moves. Glad that others had no problems though! Seems like a luck thing with amazon.
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Old 11-21-2020, 07:58 PM   #9
General Tekno
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Re: Amazon.com and Pitney Bowes Shipping?

Hey, yours arrived in town, that's something. Pitney Bowes lost an order of a couple Overloads on me a couple months ago.
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Old 11-21-2020, 08:36 PM   #10
TriBlurr
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Re: Amazon.com and Pitney Bowes Shipping?

They transferred my Airwave to Canada post who marked it as delivered but I never got it.

Replacement has been shipped by DHL
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