GameStop.ca (formerly EB Games) Transformers Sightings and discussion

[theoneyouknowleast]

Anyone hear anything new about G2 Sandstorm and the Cordon/Spinout pack yet?

[cr3d1t]

For Cordon/Spinout, Toysnowman said they're expected second week of December. But he's so swamped that they probably won't ship until the end of the month. I'm patient, so that's perfectly okay with me. I'm in no rush.

[TriBlurr]

EB site has both Sandstorm and the Streaker recolors bumped to Dec 24 as release. Was Dec 18 last time I checked.

Fine by me. Don't mind waiting a bit longer.

[RocketGTR]

Trailbreaker just arrived in store. Not Sunstreaker yet apparently though I ordered them at the same time. ahha

[Malechai]

so apparently ebgames has no customer service agents available to take calls all day. tried 4 separate times between 10am and 5pm so far. Waited 10 mins roughly each time only to get disconnected with a "sorry we don't have any customer service agents to assist you right now. bye!".

I need to give them a new credit card number for my pre-orders. :/

[starsaber89]

Originally Posted by Malechai

so apparently ebgames has no customer service agents available to take calls all day. tried 4 separate times between 10am and 5pm so far. Waited 10 mins roughly each time only to get disconnected with a "sorry we don't have any customer service agents to assist you right now. bye!".

I need to give them a new credit card number for my pre-orders. :/

They obviously don't want your business lol.

[Malechai]

Originally Posted by starsaber89

They obviously don't want your business lol.

thats how it feels right now tbh

[TriBlurr]

EBGames manager informed me today that either Sunstreaker or Trailbreaker are on the way. 1 out of 2 ain't bad.

The response she got from the email she sent for me last week said that Trailbreaker and Sunstreaker were "on order". So it's just a waiting game right now.

[protoform_ironhide]

Got fed up for not getting my Sunstreaker. I also called, email multiple times and there is no customers service at all. Its long overdue, and I should've got it at Toys R Us sale when available. They also require the customers to pick up within two days at the store when items arrived to the store or they will put it on the shelf for sale. Time is valuable and people have work, and they need you to drive all the way there to pick up one item. Anyways, so I picked up my trailbreaker today and cancelled the Sunstreaker. I am not driving all the way there just to pick up one figure again. I dont think I will pre-order Transformers from them anymore, other than exclusive. Sorry, just sharing my experience, its quite paranoid.

[Ras]

Originally Posted by Supernova

Just got a refund for, presumably, Sunstreaker.

Same here.