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12-10-2020, 11:27 PM
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#2721
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Re: Amazon.ca Transformers Sightings and discussion
Good news, I got my Prowl and Ironhide. Bad news, they decided to give me free wrapping paper in the form of shipping stickers all over the box. I tried to find out where to complain on the website, but it's trying to find your way through a maze.
__________________
SIDESWIPE: *grumbles* ... the greatest fighting machine in the universe and they make me a janitor!
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12-10-2020, 11:41 PM
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#2722
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Re: Amazon.ca Transformers Sightings and discussion
Quote:
Originally Posted by Sun Swipe Prime
Good news, I got my Prowl and Ironhide. Bad news, they decided to give me free wrapping paper in the form of shipping stickers all over the box. I tried to find out where to complain on the website, but it's trying to find your way through a maze.
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Bottom of amazon.ca page
Customer Service
Browse Help Topics > Need more help? > Contact Us
Order related > Tick off item in question
Tell us more > Problems with an item
Initiate chat or phone call.
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12-11-2020, 12:09 AM
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#2723
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Re: Amazon.ca Transformers Sightings and discussion
I initiated a phone call. It says Washington state as the number. It is very hard to explain that there was no shipping box used and the stickers on the box are a problem for collectors.
They offered for me to return it, which is pointless. I was placed on hold. They then offered me a 50% discount. I was only expecting $5 or $10, so that is a bonus. I am not really sure it was Amazon.ca and may have been .COM call center as that is a pretty big jump.
Last edited by chaingunsofdoom; 12-11-2020 at 12:12 AM.
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12-11-2020, 01:54 AM
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#2724
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Re: Amazon.ca Transformers Sightings and discussion
Finally got a shipping date for my Iron Hide and Prowl. I hope they put it in a box for extra protection. But with how lots of other people are getting them shipped as is, I will not hold my breath. Regardless I remove the figures from the packaging anyway so no big loss there.
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12-11-2020, 02:47 AM
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#2725
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Re: Amazon.ca Transformers Sightings and discussion
Wow, I'm incredibly jealous of your nicely wrapped and minty fresh Ironhide/Prowl 2 pack.
Mine arrived today all scuffed up and covered in shipping labels.
Quote:
Originally Posted by starsaber89
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12-11-2020, 03:21 AM
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#2726
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Re: Amazon.ca Transformers Sightings and discussion
Do you guys know if there's a way to get the seeker 2 pack retro-actively marked as a gift? Have anyone tried? Or does changing the order details cancels the order?
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12-11-2020, 04:50 AM
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#2727
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Re: Amazon.ca Transformers Sightings and discussion
Well it worked lol it now says it's shipped and should be here today...stay tuned lol
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12-11-2020, 07:39 AM
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#2728
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Re: Amazon.ca Transformers Sightings and discussion
Quote:
Originally Posted by Digibasherx
Do you guys know if there's a way to get the seeker 2 pack retro-actively marked as a gift? Have anyone tried? Or does changing the order details cancels the order?
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I don't think you can unless you cancel the order and then re-order it. I've looked all over the site and can't see anything. As far as I can tell you can only change the delivery details
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12-11-2020, 09:39 AM
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#2729
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Re: Amazon.ca Transformers Sightings and discussion
How long after you were charged did they finally ship the Ironhide/Prowl set.
I've had a few hiccups with it, but it seems they've accepted the charge now and I'm just... where the hell is the shipping notification?
__________________
Want:
RID Warriors MOSC Thunderhoof, Ratchet
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12-11-2020, 10:26 AM
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#2730
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Re: Amazon.ca Transformers Sightings and discussion
Quote:
Originally Posted by Scrapper6
How long after you were charged did they finally ship the Ironhide/Prowl set.
I've had a few hiccups with it, but it seems they've accepted the charge now and I'm just... where the hell is the shipping notification?
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I got shipping confirmation 3 days after I got charged while everyone else had theirs shipped sooner, maybe a day after the charge? They took longer for mine because of the gift wrapping. I think as long as you were charged you should be guaranteed to get one.
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