|
Re: Hasbro Customer Care Gamble
When I got an alternators prowl missing his heel, I contacted Hasbro. All I needed was the heel. They had me send the whole prowl in. They then turned around and said no stock, and would send me something of equal or greater. I ended up getting some overpriced star wars thing that was shelf warming everywhere because it was just crap. Contacted them again and demanded my defective figure back since this was unacceptable. Sent th the star wars thing. Once I got my fig back, bought a duplicate at walmart, returned the defective one saying it was broken and got store credit.
Tldr: Hasbro will send you something random just to keep you quiet. Usually something shelf warming and overpriced.
|
