Quote:
Originally Posted by ssjgoku22
It really depends on who you're dealing with at that moment.
|
This is the true source of irritation. I've had success showing an item at sale price on the phone with flyer in hand. I've been told no. I've been treated both politely and rudely. I've escalated to higher management when I absolutely knew their policy said yes and everything was "correct." I've had CSR do a price match in three seconds no fuss.
The percent thing isn't unique to Walmart. It makes sense. Store y sells an item for fifty, store x for forty. 25% off is a different sale then. There has always been fine print to price matching policies of any store. Walmart's all over the map responses to written policies though... I've never had this kind of an issue matching at tru or superstore.
Maybe it's the Walmart brainwashing. GOTTA PROTECT THE BRAND. lol
