Quote:
Originally Posted by Akroyer
I tried to get my price adjustment today at the TRU here at the Moncton Champlain Mall. And the little old grumpy lady at the Customer Service desk flat out refused. They don't do that.
So I drove over to the TRU Express on Mountain Road and the 25 year old guy behind the desk was no problem, as long as I had my receipt and stuff with me.
I thought that this morning before I went down, I hadn't opened anything. And was going to bring it all with me just in case. And do a return and re buy. But I didn't bother bring it down with me. I'm glad that the express did it. Got me back a nice chunk of change.
Reminds me when I got MP Rodimus. One rep said no, and the next one said no trouble.. when I did the adjustment with him.
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Report her, she is ignoring TRU policy and they should know about it. I would not accept that. Some people should not have the CS job eh. Glad you got it done though.
