Quote:
Originally Posted by Karifore
I agree with MasterOfPuppets... I'm normally not one to complain about bad service as long as I get what I've paid for. It's a different story though when they ignore you after finding out they owe you something that's already been paid for which they don't have anymore and don't want to give your money back. I don't know if it has anything to do with me being in Ontario, so they believe it's not worth the trouble since it's not like I'm going to fly out and go to their store to get my refund. There's more to it, but I don't bother with the details either. Anyway, I think it was a bad idea to use the A3U name as well and remain associated with the old A3U in any way. There are many good people on this board that I'm sure would have given you a chance with any other name and location, including myself, but I can't bring myself over to give it another chance given the association to the old store. Sorry...
Still, I sincerely wish you good luck with the venture Boris.
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Don't be sorry. These are things that happen and I knew going in that some people did have some negative issues with the store. As they do positive.
These are forums, so you can be as negative as you need to be. Especially given your circumstances.
I would never not refund my customers for orders they don't receive though. Seems like a pretty standard ethical thing.
I can see why you think it a bad idea to carry on the name and the whole association you have with it.
And I totally could be Spencer right now posing as someone and making you a sucker again. But I'm not. And I don't really know what else to do short of video taping my forum posts.
Anyway, I feel that a store and a name doesn't manage it's customers. The people do. And we're not the same crew as the old for better or for worse.
