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Re: Customer Service PROBLEMS at Toysrus.ca - Ignoring Lost Items - Advice??
I also don't quite understand this part:
"while my items were at the point of being trashed, still ignored it, and when the courier opened parcels to find the right address, they didnt put receipt or invoice in so no way to prove id or even return the items..."
Why would the items be trashed? Why would the courier open the package? How do you know there was no invoice if you never got the stuff?
I'm sure you have a legitimate issue, but you need to provide a much clearer timeline of events. If this is the way you're expressing your concerns, the people at TRU are probably just as confused as the people here.
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