Quote:
Originally Posted by tffan57
This is at the Lansdowne Toys R US store in Richmond. This employee John would not return a masterpiece Transformer because the box was partly wrinkled (which is the way I bought it). He even called the manager over to prove that I can't return it. I went back another time with another employee and was able to return it. Avoid this John employee if you returning your Transformers!!!!!!
PHOTO REMOVED
|
I've had the exact same issue with a TRU employee. He flat out denied my right to refund citing he couldn't take it back because part of the image on the box was torn due to the plastic bubble shell.I had to go back when he was there and get my money back.
I had an other experience where I was told by the assistant manager: no returns on open Transformers products. Since then, I've been sticking to Walmart for my all Transformer needs.
