Canadian Transformers News and Discussion Forum

[Goaliebot]

Originally Posted by Goaliebot

I've had them pricematch a competitor on something I'm buying, and I've had them refund the difference on something I bought from them earlier and then they put it on sale later, but I have yet to get them to refund the difference on something I've already bought when a competitor puts it on sale later...

i.e.

Pricematch: Walmart has a deluxe at $15.99. I take it to the cashiers with a flyer from a competitor advertising the same product at (say) $9.99, and they match the competitor's price.

Price Adjustment: Walmart has a deluxe at $15.99, and I buy it. A week later, Walmart puts them on sale for $9.99 and I go back in to Wally and they refund the difference.

Retroactive Pricematch/Adjustment: Walmart has a deluxe at $15.99 and I buy it. A week later a competitor has the same product on sale for $9.99, though it is still $15.99 at Walmart. I go back to WalMart and ask them to retroactively pricematch the competitor's price by refunding me the difference.

Technically it should fly, since all we are doing is avoiding me returning the figures at WalMart and buying the same figures again but this time getting the pricematch to a competitor. But if it takes this much talking (writing) to explain it, I have strong doubts that Wally Customer Service will catch on...

Remember this rambling nonsense? Well it worked just fine! Walked into customer service with my reciept for the Fallen and said "Hi, I bought this here recently, but this week ToysRus has it cheaper - can I get a pricematch refund for the difference?" and the nice lady rang it through no problem and handed me back $4.something, refunding the difference. Woo! So if you bought ROTF Voyagers at Wally within the last 90 days for more than $24.98, take your reciet and the TRU flyer to customer service at WallyMart and ask for a refund of the difference.

... then take that refund and buy MORE Transformers...