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Re: Toys R' Us Transformers Sale from June 19th - 24th
Quote:
Originally Posted by Goaliebot
I've had them pricematch a competitor on something I'm buying, and I've had them refund the difference on something I bought from them earlier and then they put it on sale later, but I have yet to get them to refund the difference on something I've already bought when a competitor puts it on sale later...
i.e.
Pricematch: Walmart has a deluxe at $15.99. I take it to the cashiers with a flyer from a competitor advertising the same product at (say) $9.99, and they match the competitor's price.
Price Adjustment: Walmart has a deluxe at $15.99, and I buy it. A week later, Walmart puts them on sale for $9.99 and I go back in to Wally and they refund the difference.
Retroactive Pricematch/Adjustment: Walmart has a deluxe at $15.99 and I buy it. A week later a competitor has the same product on sale for $9.99, though it is still $15.99 at Walmart. I go back to WalMart and ask them to retroactively pricematch the competitor's price by refunding me the difference.
Technically it should fly, since all we are doing is avoiding me returning the figures at WalMart and buying the same figures again but this time getting the pricematch to a competitor. But if it takes this much talking (writing) to explain it, I have strong doubts that Wally Customer Service will catch on...
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Ill print this out and show them  Maybe they can understand something better on paper 
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Drunken words are sober thoughts
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