Quote:
Originally Posted by ssjgoku22
I had to do a refund with them once and they ignored every single one of my emails. The only way to get the money back was to open a Paypal case. Also, if you check their ratings on Google, they're super low (1/5 stars, plus there are quite a few forums discussing their negative experiences dealing with this retailer).
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I have had no issues with AE... they have been the best Japan e-tailer for me.
But I've never needed a refund...
