Quote:
Originally Posted by Grayfox
Awesome, thanks for the info. I'll keep that 30 day period in mind
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I hate to argue with csr, I remain polite, but man, I usually know their policies better than they do lol. It's tough when I'm literally reading the policy to them and they're disagreeing.
That said it also sounds like one of those changes upper management makes and doesn't bother to clarify to the rank and file and we've all been THERE in our jobs...