|
Re: Need some advice.
Was it misb? If so it may not have been malicious on their end. It may just have been a badly packaged item oriinally. Obviously they couldn't open it to check contents and still sell as misb. The fact that they sent scans of the instructions is helpful of them to try to correct. Ultimately they should say hey sorry heres a little money back but beyond that there's not much they can do. You may be able to talk them into an exchange but you should have them open the other one to verify contents.
|
