Quote:
Originally Posted by Scrapper6
It's two fold really, Hasbro Toy Store would be competing directly with Hasbro Canada if they charged less for shipping over the boarder... So to avoid competing with themselves they treat Canada as an International Shipping destination.
What I don't get is WHY THE FUCK Hasbro Canada doesn't have an online presence for shipping direct in Canada. I mean if they can compete directly in the US through Hasbro Toy Store in the USA with regular retail outlets why the hell doesn't Hasbro Canada also operate a HTS.ca site for all the exclusives and stuff?
It makes no fucking sense to exclude us as it excludes direct profits with no middle-men from local retailers or e-tailers picking up SDCC exclusives and flipping them. I mean they could easily make a lot of buck if they offered a similar service for Canadians, but HTS while capable of shipping worldwide is directly tied in with a US location physically and so makes for a really limited option for profits.
Hasbro just has no god damned business sense when it comes to e-tailing.
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I suppose Hasbro Canada doesn't seem to think we are worth the effort of catering to with an online presence, which is rather unfortunate.
Quote:
Originally Posted by joelones
Good points, but despite their customer service already being in Quebec, I'd venture to add that it's also because: 1) they don't have the necessary Canadian infrastructure (both physical and IT related) to handle an online presence (i.e.:take orders, ship out orders, handle customer support, etc...) or 2) they refuse to incur the capital expenditures needed to due to the size of the Canadian market relative to potential online revenue (we're not the American market) - it may cost them more to do this then keep the status quo going. 3) Another thing is that they have to educated the Canadian public to start shopping on an HTS.ca site, which would some marketing, and almost be a difficult task to suddenly change consumer's habits. 4) More so they'd have to compete with their partners amazon.ca/walmart.ca, for the same small market, which they probably have established distribution deals with already.
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The problem there is that even said middlemen like Amazon or Wal-Mart also seem to have difficulty stocking certain items themselves on their websites and instead offer other third parties/scalpers who artificially inflate the price. It wouldn't be such a big deal if said middlemen can get their stocking act together, but as it stands, it seems like we get the shaft.
