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Re: eBay Global Shipping Policy is Scrap!
I've had bad experiences with GSP once or twice before in the past as well. The one I remember is that with the way the tracking system works, you can only see it by logging into eBay. Their system stated that it arrived on a certain date but I never actually received it. I waited a couple of days longer, still nothing. I sent a request to the seller to escalate the matter as I couldn't address eBay themselves to figure out where Pitney Bowes (or whichever courier company they used) actually had it. Seller's hands were tied, Ebay contacted me to said they would wait 2 weeks to investigate the matter. 2 weeks passed and they declined my refund claim and basically told me tough shit that it's lost citing that because their tracking said it arrived, then it must have arrived. Coincidentally though, the day they sent me that final answer, the package actually arrived, albeit over 2 weeks later. The shipping box was a crushed in a corner but the item itself was ok, thankfully.
I try not to bid with sellers who use GSP, but sometimes due to lack of stock or a very competitive price, I try to negotiate alternative shipping methods. I often send a message to the seller and inform them if I click "buy now" or end up being the winning bidder, I request that they change the invoice before I pay it to use USPS First Class and mail directly to me instead of USPS Priority to the GSP provider. Sometimes I'm successful, it all depends on whether the seller is willing to change their shipping method.
Last edited by Chigimus; 08-18-2015 at 01:57 PM.
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