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Originally Posted by theoneyouknowleast
Ended chatting with the owner (I think), I got the sense they do not like dealing with any customers since they spent 15min complaining about dealing with people, sigh. I never brought up his poor CS skills, didn't seem like it was worth having an argument with this jerk. Just listened to them rant and left.
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This reminds me of when we were in our heated e-mail conversation and he kept accusing me of taking time away from other people getting their orders fulfilled. As in, the 5 minutes it would take him to reply to my e-mails would mean that dozens (literally) of orders would not get fulfilled because he was dealing with me. Textbook abusive behaviour.