Quote:
Originally Posted by Goaliebot
Guys there are several sub-questions to the question "can we return 2 and keep 1 at the 2/3 price?":
1) what does the TRU computer say? While we know it prints the receipt as 3 items 33% off each, we don't know what the computer might say when a return is attempted. They scan the receipt and the computer may flag it to the CSR or block it, demanding it process as a return and rebuy full price.
2) what the CSR might do: maybe the computer flags it. Maybe they notice it themselves. Either way the CSR and/or manager could deny the return outside of returning all three.
3) whether it is "morally" right or not to skirt the intention of the coupon/offer, regardless of whether the computer or CSR allows it.
I think different folks are arguing different aspects here...
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On point #1 and #2 falls under the return any item within 45 days with the receipt. This is independent of the initial purchase used with the Buy 2 Get 1 free coupon... That is why when there is deals, they have that "refund" column with an amount before tax... The CSR uses that to refund your money.
