Quote:
Originally Posted by Mishap
I haven't had the best luck with DHL. One particular delivery I was tracking sat at the depot through its expected delivery day. And that was my day off work; I would have been home. So I rebooked the delivery to a friend's house for the next day. When nothing showed up at his door by 8:00pm, I checked online. "Delivery refused." Liars. So re-rebooked to their airport terminal for the next day. When I mentioned the "refusal" to the counter staff, one guy calls in a supervisor and says, "That happened again."
That was the end of it... for a month. Then I get a bill for taxes which were paid at time of purchase. And have you ever known DHL to let any amount owing go when you pick your parcel up?
I wince a little when I see my order is arriving via DHL. Delivery snags are not uncommon, but at least my stuff always arrives in good shape.
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Use the DHL on Demand delivery service. It will allow you to change the packages destination to a DHL pick-up location near you and you just pick it up there when it arrives. I've done this with all of my Amazon Japan purchases. The pick-up locations may also be UPS stores.
