Quote:
Originally Posted by MichaelQuach
I've had an order processing since September 22nd... they still haven't sent the items, nor have I been charged. And customer service isn't responding to my email...
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Ditto, from Sept 21.
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Hey you know what toy stores shouldn’t do? Roll out a massively buggy new website just as we enter the holiday season. Then drag feet on fixes and leave a swamped, overwhelmed Customer Service Dept get piled on for weeks, months...
Can you imagine if they don’t fix this by November? December?
