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Re: Missing piece
Just return/exchange it. Sometimes parts are missing, like I just had with Rodimus Unicronus.
In my experience, returning to TRU has been hassle-free. Just smile, politely show your receipt and point out the missing/broken piece and they'll reimburse you. They may not have a new fig to exchange it with, but it's not like tracking this figure down again will be that tough; it's a movie leader. Knowing how movie figs always drop in value, it may even be cheaper the next time around.
Best of luck, not that you'll need it.
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