Re: Northmen Collectibles - not impressed
I've seen cancellation charges on lots of other sites. Automaton toys instituted one way back when. I don't see a problem with it as a tool to discourage people from using a store as a back up plan.
BUT, regardless of whether I think it was fair to enforce those charges in this instance, I will say this. In terms of posting responses here, I don't think this was handled well by Northmen. This could probably serve as an example of how not to approach a problem like this.
One bad experience is just one bad experience by one person, and a thread like this generally fades after a handful of comments. But when the store comes in guns ablazing, it just magnifies things, and it's never a good look.
IMHO, it's best to handle things in private. Rarely will you ever win a message slinging contest in the public. Because, too many ways something said can be picked apart, rightly or wrongly.
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SIDESWIPE: *grumbles* ... the greatest fighting machine in the universe and they make me a janitor!
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