Quote:
Originally Posted by Pascal
Wrong shipping method? And how come they had the wrong address if you had the chance to review it like twice before submitting your order? I'm not sure I understand.
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I have a POBOX due to where I live...their published policy is to send items that have POBOX or RR# via Canada Post only. Couriers will not drop off items at a POBOX or CanadaPost as they cant collect fees that way. After discussing it with them after they send the first parcel to Purolator, they still sent the next two using the wrong method, did nothing to fix it, just messed up the address even further. Trust me, I made it exceptionally clear what the right address was perhaps 12 times.