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Re: Bad experience returning Transformers at Toys R US
Issue is, just like in the US, the majority of TRU employees, managers and the company itself, doesn't give a frack about their job or their commitments. If anyone thinks that complaining to the company will do anything prepared to be met with silence. There is a select few who do care and try their best at meeting consumer needs and keep the experience positive but unfortunally, it's just a few.
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